LiveCareer-Resume

cna resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Eager to learn newly licensed cosmetologist with experienced in reception and customer service. Has a particular passion for scalp treatments, care and hair restoration. Seeking a professional, team oriented environment that values education and growth.

Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education and Training
Lakeland High School Shrub Oak, NY Expected in 06/2015 High School Diploma : - GPA :
Experience
Acadia Healthcare - CNA
Richmond, IN, 02/2017 - Current
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Used mobility devices and [Type] equipment to transport patients.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Attended to patients in [Number]-bed unit, continuously checking on needs and maintaining high standards of patient care.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Documented patient intake and dietary requirements and assisted with feeding.
Uncle Julio's - Waitress
Gainesville, VA, 10/2016 - 07/2018
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Increased sales of key menu items through effective upselling.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Jefferson Health - Hair Salon Receptionist
Abington, PA, 06/2017 - 04/2018
  • Set up workstation and treatment room with necessary products, equipment and supplies.
  • Handled $[Amount] in cash and credit card payments daily with [Number]% accuracy.
  • Recommended products to customers to meet current needs or resolve specific concerns.
  • Educated [Number] daily guests on proper hair care to sell [Product] and increase salon revenue by [Number]%.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Scheduled appointments for customers using [Software].
  • Double-checked inventories and stocking for [Number] treatment and sale areas.
  • Collected payment from customers and scheduled next appointments.
  • Responded to customer inquiries by phone, email and in person.
  • Maintained relationships with [Number] long-term clients while handling up to [Number] walk-in appointments daily.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Sanitized workstations and salon equipment to reduce chance of infection.
  • Operated cash register and credit card machine to receive payments worth up to $[Amount] daily.
  • Scheduled [Number] daily client appointments with necessary details, including preferences and special needs.
  • Offered clients catalog showcasing hairstyle options so they could decide on cut and color.

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Resume Overview

School Attended

  • Lakeland High School

Job Titles Held:

  • CNA
  • Waitress
  • Hair Salon Receptionist

Degrees

  • High School Diploma

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