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cna resume example with 7 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Experienced Healthcare team member proficient in biological specimen collection, mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively. Hardworking and dedicated with bls certification. Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

Skills
  • Monitoring Fluids
  • Collecting Vital Signs
  • Calm and Level-Headed Under Duress
  • Patient Relations
  • Quick Problem Solver
Experience
08/2021 to Current
CNA Medstar Health Tysons Corner, VA,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Managed and maintained patient rooms, shared-living areas, and nursing stations.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Took patients' blood pressure, temperature and pulse and documented height and weight.
  • Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Answered patient and family questions to educate on optimal treatment procedures.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Comforted patients and provided each with reassurance and encouragement.
  • Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
  • Assisted patients during ambulation and moved from one place to another by pushing wheelchairs.
  • Assisted with adequate nutrition and fluid intake.
  • Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
04/2015 to 02/2022
Cashier Team Lead Northern Tool + Equipment Lewisville, TX,
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Processed payments for customers quickly and accurately to exceed productivity standards.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Rotated and merchandised products at point-of-sale to improve impulse buy rate.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Tracked company inventories, moved excess stock, and arranged products to improve sales.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped with purchases, locating items and signing up for rewards programs.
04/2015 to 12/2015
Customer Service Representative Butler Technical Group Rocky Hill, CT,
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Consulted with customers to resolve service and billing issues.
  • Troubleshot shortages and overages to support quality control efforts.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Trained new employees on procedures and policies to maximize team performance.
Education and Training
Expected in 12/2012 to to
High School Diploma:
Marshalltown High School - Marshalltown, IA
GPA:
Expected in to to
:
Dmacc - Boone, IA,
GPA:
Certifications

mandatory reporter

bls certified

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Resume Overview

School Attended

  • Marshalltown High School
  • Dmacc

Job Titles Held:

  • CNA
  • Cashier Team Lead
  • Customer Service Representative

Degrees

  • High School Diploma
  • Some College (No Degree)

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