Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Skills
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Experience
Cna, 10/2017 - 02/2022
Universal Health Services – Murfreesboro, TN,
Universal Health Services – Murfreesboro, TN,
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.l
- Maisymptoms to assess and prioritize need for further attention.ntained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Collaborated with interdisciplinary healthcare teams to provide high-quality patient care..
- Administered personal nursing assistance in pre- and post-operative situations.
- Assisted residents in preparing for activities and social programs.
Pharmacy Delivery Driver, 01/2019 - 02/2020
Hy-Vee – Kasson, MN,
Hy-Vee – Kasson, MN,
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Processed payments by accepting cash, checks and credit card payments.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Handled merchandise in accordance with product handling standards.
- Located and selected merchandise to verify against delivery sheet specifications.
- Reviewed over 50 daily delivery documents and orders and reported any errors found on delivery documents to supervisor.
- Answered customer questions regarding shipments.
- Entered customer orders in app to document sales.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Completed daily pre-trip inspection checklist before first delivery.
- Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Completed order forms and collected payments to keep customer accounts current.
- Resolved customer complaints and adjusted orders.
- Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
- Contacted customers prior to delivery to coordinate delivery times.
- Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
- Directed efficient product loading and checked load balance to prevent on-the-road incidents.
- Positioned blocks and ties around items to secure cargo during transit.
Supervisor, 01/2008 - 07/2011
Universal Health Services – Newport News, VA,
Universal Health Services – Newport News, VA,
- Evaluated processes and employee strengths to realign workflows with changing business demands.
- Coordinated employee schedules according to shift changes and availability.
- Monitored employee productivity to provide constructive feedback and coaching.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
Education and Training
High School Diploma: , Expected in 06/1989
Penns Grove High School - Carneys Point, NJ
Penns Grove High School - Carneys Point, NJ
Associate of Applied Science: Certified Nursing Program, Expected in 09/2011
Salem County Career And Technical High School - Woodstown, NJ
Salem County Career And Technical High School - Woodstown, NJ
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Resume Overview
School Attended
- Penns Grove High School
- Salem County Career And Technical High School
Job Titles Held:
- Cna
- Pharmacy Delivery Driver
- Supervisor
Degrees
- High School Diploma
- Associate of Applied Science
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