Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

  • Homeless and dual diagnosed populations
  • Confidential documentation and recordkeeping
  • Community referrals
Cna, 10/2017 - 02/2022
Universal Health Services Murfreesboro, TN,
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.l
  • Maisymptoms to assess and prioritize need for further attention.ntained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care..
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Assisted residents in preparing for activities and social programs.
Pharmacy Delivery Driver, 01/2019 - 02/2020
Hy-Vee Kasson, MN,
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Processed payments by accepting cash, checks and credit card payments.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Handled merchandise in accordance with product handling standards.
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Reviewed over 50 daily delivery documents and orders and reported any errors found on delivery documents to supervisor.
  • Answered customer questions regarding shipments.
  • Entered customer orders in app to document sales.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Completed daily pre-trip inspection checklist before first delivery.
  • Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Completed order forms and collected payments to keep customer accounts current.
  • Resolved customer complaints and adjusted orders.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Directed efficient product loading and checked load balance to prevent on-the-road incidents.
  • Positioned blocks and ties around items to secure cargo during transit.
Supervisor, 01/2008 - 07/2011
Universal Health Services Newport News, VA,
  • Evaluated processes and employee strengths to realign workflows with changing business demands.
  • Coordinated employee schedules according to shift changes and availability.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
Education and Training
High School Diploma: , Expected in 06/1989
Penns Grove High School - Carneys Point, NJ
Associate of Applied Science: Certified Nursing Program, Expected in 09/2011
Salem County Career And Technical High School - Woodstown, NJ

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School Attended

  • Penns Grove High School
  • Salem County Career And Technical High School

Job Titles Held:

  • Cna
  • Pharmacy Delivery Driver
  • Supervisor


  • High School Diploma
  • Associate of Applied Science

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