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CNA Resume Example

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CNA
Professional Summary

I just think of myself as a kind and gentle guy. The current nursing home I work at loves me and I love all my residents. I've gotten along with pretty much every coworker I've ever had, except for one person who was let go shortly after for unrelated reasons. I work hard, I always want to pull my weight and I'm willing to try new things at work if a company needs me to. Ambitious Certified Nursing Assistant with extensive experience in patient care and hospital administrative functions. Strong people skills combined with ability to evaluate and advocate for patient needs. Proven history of cultivating strong patient rapport to provide exceptional care and patient education.

Skills
  • Organization
  • Microsoft applications proficiency
  • Process improvement
  • Cash register operations
  • Refunds and exchanges
  • Credit card processing
  • Stocking and Replenishing
  • Point of Sale Knowledge
  • Product and Service Sales
  • Order taking
  • Good telephone etiquette
  • Multi-tasking ability
  • Time management skills
  • Adaptability
  • Customer service
  • Problem resolution
  • Relationship development
  • Payment collection
  • Customer assistance
  • Product upselling
  • POS Systems
  • Merchandise Restocking
  • Maintaining Store Appearance
  • Cleanliness
  • Shelf-cleaning
  • Friendly demeanor
  • Basic math skills
Work History
CNA / / Company Name - City, State / 06.2019 - Current
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep nurses informed of changes.
  • Cared for average of 10 patients per 8 hours in skilled and assisted living facility, delivering high-quality, efficient support to meet all needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Transported patients between rooms and appointments or testing locations.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
Hardline / / Company Name - City, State / 09.2017 - 01.2020
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Assisted customers with locating and choosing merchandise in any store department.
Cashier / / Company Name - City, State / 01.2018 - 02.2019
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped over 200 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Operated cash register for cash, check and credit card transactions with 99% accuracy.
  • Assisted customers by answering questions and fulfilling requests.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with supervisor to solve problems and handle customer concerns.
Puller / / Company Name - City, State / 01.2016 - 07.2016
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Increased customer satisfaction by having a loud booming voice, and keeping an accurate tab.
  • Worked with customers to understand needs and provide friendly service.
  • Transported supplies to various locations across the gun range all day.
Education
Metamora Township High School - City / 05.2017High School Diploma
Illinois Central College - CityCompletion of Gen Eds, And Enrolled in PTA Program
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Resume Overview

School Attended

  • Metamora Township High School
  • Illinois Central College

Job Titles Held:

  • CNA
  • Hardline
  • Cashier
  • Puller

Degrees

  • High School Diploma
    Completion of Gen Eds, And Enrolled in PTA Program

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