cna resume example with 20+ years of experience
Outgoing Customer Service Cashier with 20-year background in [Cashier] roles. Familiarity with loss prevention techniques and proficiency in POS and register systems. Energetic self-starter with outstanding active listening abilities. Responsive Customer Service Cashier bringing [many years] . Skilled in receiving and processing payments by cash, check, credit card and automatic debit. Highly skilled in operating scanners, cash registers and calculators to generate accurate product prices. Hardworking cashier and server with [10] years of experience in [Fast Food Industry]. Enthusiastic when communicating with customers to take orders. Dedicated to delivering food while still hot. Focused on customer satisfaction and always willing to help by [Action]. Reliable [Cashier] with [20] years of experience serving customers while operating cash register. Skilled at taking customers' orders accurately and delivering to [customer tables] quickly. Courteous when helping customers with special requests.
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- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Used mobility devices to transport patients.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Took patients' blood pressure, temperature and pulse and documented height and weight.
- Engaged with patient family and friends to provide courteous visit experience.
- Assisted customers in making payments on accounts and setting up payment plans.
- Upheld strict quality control policies and procedures during customer interactions.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Made outbound calls to obtain account information.
- Answered [Number]+ inbound calls per day and directed to individuals or departments.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Greeted customers and responded to informational requests.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Greeted customers promptly and responded to questions.
- Cleaned and stocked front end areas, including register changing tapes and ribbons.
- Complied with cash handling procedures to meet regional cashier variance policy.
- Welcomed customers, offering assistance to help find store items.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Processed customer payments quickly and returned exact change and receipts.
- Scanned items and checked pricing on cash register for accuracy.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Placed merchandise in bags or boxes and gave packages to customers.
- Answered phone calls to assist customers with questions and [Site to store] orders.
- Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
- Maintained work environments that encouraged compliance with safety laws and employment guidelines.
- Balanced cash drawers, operated registers and prepared cash deposits.
- Assigned duties to specific employees and teams according to roles and skills.
- Monitored task completion to meet company standards for performance.
- Inspected cleanliness, organization and safety of job sites after every shift.
- Enforced safety mandates and OSHA restrictions with good leadership skills.
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Resume Overview
School Attended
- Colby Community College
- Colby High School
Job Titles Held:
- CNA
- Customer Service Representative
- Customer Service Desk and Cashier
- Crew Member Team Leader
Degrees
- Associate of Arts
- High School Diploma
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy