Calm and compassionate Certified Nursing Assistant with a verifiable track record of delivering excellent patient care. Highly experienced in providing direct and indirect care in accordance with care plans. Able to effectively educate patients and families. Dynamic administrative professional and leader with expertise in playing a key role in the attainment of daily objectives and long term goals across diverse office platforms. Excelling in the timely and accurate processing of accounts payable and receivable. Strongly committed to raising productivity and service quality via strategic planning and the allocation of resources as well as the implementation of process improvements.
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- Complied with specific guidelines and performed hands-on nursing care to patients under RN supervision.
- Collaborated with interdisciplinary healthcare teams to provide high-quality support to patients.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Followed and enforced safety protocols to protect patients and workers.
- Monitored fluid outputs, documented results and collected specimens for testing.
- Supported patients' daily living needs, including feeding and bathing.
- Turned and positioned patients to maintain comfort and minimize problems.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Followed and promoted protocols and procedures to ensure effectiveness, efficiency and safety.
- Established relationships with patients, caregivers and healthcare professionals to promote patients' personal care plan goal achievement.
- Provided continual advocacy for patients' welfare, rights and needs.
- Complied with specific guidelines and performed hands-on nursing care to patients under RN supervision.
• Collaborated with interdisciplinary healthcare teams to provide high-quality support to patients.
• Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
• Followed and enforced safety protocols to protect patients and workers.
• Monitored fluid outputs, documented results and collected specimens for testing.
• Supported patients' daily living needs, including feeding and bathing.
• Turned and positioned patients to maintain comfort and minimize problems.
• Responded appropriately to the physical, emotional and developmental needs of patients.
• Followed and promoted protocols and procedures to ensure effectiveness, efficiency and safety.
• Established relationships with patients, caregivers and healthcare professionals to promote patients' personal care plan goal achievement.
• Provided continual advocacy for patients' welfare, rights and needs.
- Complied with specific guidelines and performed hands-on nursing care to patients under RN supervision.
• Collaborated with interdisciplinary healthcare teams to provide high-quality support to patients.
• Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
• Followed and enforced safety protocols to protect patients and workers.
• Monitored fluid outputs, documented results and collected specimens for testing.
• Supported patients' daily living needs, including feeding and bathing.
• Turned and positioned patients to maintain comfort and minimize problems.
• Responded appropriately to the physical, emotional and developmental needs of patients.
• Followed and promoted protocols and procedures to ensure effectiveness, efficiency and safety.
• Established relationships with patients, caregivers and healthcare professionals to promote patients' personal care plan goal achievement.
• Provided continual advocacy for patients' welfare, rights and needs.
- Liaised with customers, management and sales team to meet customer needs.
- Offered exceptional customer service to differentiate and promote company brand.
- Helped members resolve account problems and navigate internal systems to handle routine needs.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Prepared, completed and processed customer account forms and database changes.
- Managed administrative requirements to keep records up to date and complete timely forms for customer needs.
- Recommended specific products and services in alignment with individual needs, requirements and specifications.
- Delivered functionality assistance via phone and online service platforms
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Resume Overview
School Attended
- Wayne State University
- Unionville-Sebewaing High School
Job Titles Held:
- CNA
- CNA
- CNA
- Member Service Specialist
Degrees
- Some College (No Degree)
- High School Diploma
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