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cna resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Certified Nursing Assistant offering 1 year of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs. Helpful CNA committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations and examining for symptoms. Compassionate approach to dealing with those under duress. Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care. Compassionate Nursing professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated over 1 year of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity.

Skills
  • Documentation procedures expert
  • Grooming and bathing assistance
  • Calm and level-headed under duress
  • Quick problem solver
  • Preparing meals
  • Respiratory equipment training
  • Helping with medication
  • Catheter change and preparation
  • Performing patient intakes
  • Monitoring fluids
  • Collecting specimens
  • Medical terminology knowledge
  • Able to lift 80 PLUS pounds
  • Collecting vital signs
  • Infection control procedures
  • Patient relations
  • General housekeeping ability
  • Understands medical procedures
  • Assisting with personal grooming
  • Understands mobility assistance needs
  • Reliable transportation
  • Valid TN driver's license
  • Charting expertise
Experience
CNA, 06/2021 - Current
Avamere Brighton, CO,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
Administrative Assistant, 06/2014 - 01/2019
Unifi Duluth, MN,
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Directed customer communication to appropriate department personnel.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Verified data when processing incoming and outgoing checks and wire transfers to increase accuracy.
Server , 01/2014 - 04/2018
Sugarbush Resort Arlington, TX,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Documented food orders and ran items to guest tables in dining room.
  • Set up tables and counters to prepare dining and serving areas.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Relayed orders and special requests to cooks.
  • Calculated charges, issued table checks and collected payments from customers.
  • Handled special customer requests for separate checks and menu substitutions.
  • Provided timely checks on guest needs and brought requests.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Restocked tables, wait staff areas and order staging areas.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Discussed dining menu information to aid in decision process for senior residents.
  • Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
  • Increased sales of high margin menu items through effective upselling.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Inventoried food supplies to determine needs and replenish stations.
  • Served plated dinners, oversaw buffet-style dinners and passed hors d'oeuvres for parties.
  • Refilled drinks at [Number] tables throughout service areas, checking in with diners about specific needs.
  • Practiced safety and loss prevention procedures, adhering to universal precautions and infection control guidelines.
  • Monitored [Type] dining rooms for safety and customer needs, upholding high standards for service and experiences.
  • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
Education and Training
GED: , Expected in 05/2011
-
Springfield High School - Springfield, Tn,
GPA:
Status -

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Resume Overview

School Attended

  • Springfield High School

Job Titles Held:

  • CNA
  • Administrative Assistant
  • Server

Degrees

  • GED

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