Certified Nursing Assistant offering 26 years of experience in healthcare environments. Excellent time management abilities with compassionate bedside manner and astute observational skills.
Excellent customer service skills, with over 5 years experience in call centers as well as over 2 years in work at home setting. Have a strong work ethic, hard working, dependable and reliable. Can make even the most irate customers feel at ease and diffuse almost any volatile situation. I am skilled in multi tasking like looking up difficult answers to customers questions all the while making them feel like I am there to help them and that I understand what they are going through.
Strong computer skills. Able to navigate many open screens, troubleshoot PC's, MAC's, I-Phones and Androids phones alike. I always follow the company guidelines on absenteeism and confidentiality.
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