Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers.
Skills
Monitoring fluids
Quick problem solver
General housekeeping ability
Grooming and bathing assistance
Collecting vital signs
Preparing meals
Patient relations
Reliable transportation
Valid [State] driver's license
Charting expertise
Database Administration
Quality assurance controls
Understands mobility assistance needs
Assisting with personal grooming
Data entry
System troubleshooting
Great eye for detail
Quality control
Transcription
Precise
Proofreading and editing
Communication
Decision-making
Planning
Leadership
People skills
Organization
Customer service
MS Office
Basic math
PPE use
Training & Development
Work ethic
Customer satisfaction
Spreadsheet development
Handling payments
Processing mail
Verbal and writing communication
Education and Training
Paul Robeson High SchoolChicago, ILExpected in 06/2017 – –High School Diploma: - GPA:
Experience
Five Star Quality Care, Inc. - CNA Denver, CO, 05/2020 - Current
Documented activities and recorded information in EMR system.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Used mobility devices to transport patients.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Provided daily living activities to patients by serving meals, feeding, ambulating and turning over and positioning patients.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Attended to patients in [Number]-bed unit, continuously checking on needs and maintaining high standards of patient care.
Provided basic care to over [Number] patients per [Timeframe] by bathing and grooming patients, changing bedding and preparing meals.
Five Star Quality Care, Inc. - CNA Indianapolis, IN, 10/2019 - 04/2020
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Delivered nursing assistance to residents in [Number]-bed [Type] care facility.
Used mobility devices to transport patients.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Provided daily living activities to patients by serving meals, feeding, ambulating and turning over and positioning patients.
Attended to patients in [Number]-bed unit, continuously checking on needs and maintaining high standards of patient care.
Provided basic care to over [Number] patients per [Timeframe] by bathing and grooming patients, changing bedding and preparing meals.
Lake Havasu City - Clerk Cashier Lake Havasu City, AZ, 04/2018 - 09/2019
Noted and passed along customer suggestions or requests to management.
Processed all sales transactions promptly to prevent long customer wait times.
Made effort to learn customers' names and addressed patrons by name whenever possible.
Operated cash register, collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered product advice.
Assisted with purchases, locating items and signing up for rewards programs.
Worked closely with front-end staff to assist customers.
Resolved customer complaints and escalated worsening concerns for remediation.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Received payments for products and issued receipts.
Learned roles of other departments to provide coverage and keep store operational.
Trained new team members in cash register operation, stock procedures and customer service.
Answered customer quests, provided store information and escorted to desired store areas.
Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
Processed [Number] transactions per day with exceptional accuracy.
Walmart - Cashier City, STATE, 09/2016 - 03/2018
Helped customers find specific products, answered questions and offered product advice.
Operated cash register, collected payments and provided accurate change.
Assisted with purchases, locating items and signing up for rewards programs.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Learned roles of other departments to provide coverage and keep store operational.
Increased sales by suggesting specific complementary items to customers.
Processed all sales transactions promptly to prevent long customer wait times.
Trained new team members in cash register operation, stock procedures and customer service.
Received payments for products and issued receipts.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Scanned customer purchases and supported transactions to streamline sales process.
Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
Resolved customer complaints and escalated worsening concerns for remediation.
Answered customer quests, provided store information and escorted to desired store areas.
Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Inspected items for damage and obtained replacements for customers.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Processed [Number] transactions per day with exceptional accuracy.
Worked closely with front-end staff to assist customers.
Promoted specific item options to drive sales and achieve add-on purchases.
Assisted customers with account updates, new service additions and promotional offers.
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