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CNA Resume Example

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CNA
Summary

Ambitious and compassionate team member with strong ability in problem solving and critical thinking. Offering friendly, creative and a willingness to improve. Highly organized, proactive, detail-oriented, and punctual with team-oriented mentality.

Skills
  • Learning Strategies
  • Problem Solving
  • Critical Thinking
  • Supporting Personal Needs of Customers/Clients/Patients
  • Quality Assurance
  • Handwashing and General Hygiene
  • Computer/Technology Skills
  • Preparing Meals
  • Responding to Phone Calls
  • Lifting up to 100lbs
Experience
CNA|Company Name - City, State|09/2019 - 12/2019
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Used mobility devices and equipment to transport patients.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
Ophthalmic Assistant|Company Name - City, State|06/2019 - 08/2019
  • Read and interpreted surgical plans and coordinated paperwork and instructions.
  • Completed patient histories by asking probing questions about family medical conditions, past ocular history and previous surgical procedures.
  • Documented present problems, current medicines and supplements and vital stats such as blood pressure.
  • Completed standardized type ophthalmology exams.
  • Kept examination rooms, clinical areas and equipment clean and patient-ready.
  • Tested patients' visual fields and ocular motility and completed full patient work-ups.
  • Collected essential medical information and documented data in EHR platform.
  • Dilated patients' eyes and administered prescribed treatments.
  • Checked vision fields, refraction and other vision markers before patient met with ophthalmologist.
  • Administered ophthalmic drops and ointments for treatment or to aid in diagnostics.
  • Obtained and recorded patient medical history and operated ophthalmic equipment.
  • Observed pupils, visual acuteness, and extra-ocular movements to check patient status.
  • Measured corneal curvature with keratometers or ophthalmometers to aid in diagnosis of conditions such as astigmatism.
  • Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
  • Conducted tonometry or tonography tests to measure intraocular pressure.
  • Maintained smooth patient flow throughout facility, promoting efficient overall operations.
  • Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
CNA|Company Name - City, State|04/2019 - 05/2019
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Documented activities and recorded information in EMR system.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Used mobility devices equipment to transport patients.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
Sales Associate|Company Name - City, State|05/2017 - 07/2017
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted customers by finding needed Home Decor items, mixing paint colours, and checking inventory for items at other locations.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Collaborated with fellow sales team members to achieve group targets.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Negotiated and closed deals with minimal oversight.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Listened to customer needs to identify and recommend optimal Home Decor and Paint Variant selections.

Caregiver|Company Name - City, State|03/2017 - 05/2017
  • Assisted with meal planning to meet nutritional plans.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Delivered high-quality, geriatric care to private client.
  • Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Laundered clothing and bedding and changed linens to prevent spread of infection.
  • Assisted residents with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Cultivated amiable relationships with residents, resulting in strong overall patient happiness and emotional well-being.
  • Coordinated and administered medications and organized healthcare appointments to maintain optimal client health.
  • Administered necessary medications as directed by care plan.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
Customer Service Representative|Company Name - City, State|06/2014 - 09/2014
  • Assessed customer needs and upsold products and services to maximize sales.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Answered customer questions and addressed concerns, resulting in a reduction in complaint calls.
  • Reviewed account and service histories to identify trends and issues.
  • Set up and activated customer accounts to maintain QA satisfaction levels.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Upheld privacy and security requirements established by regulatory agencies.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Documented conversations with customers to track requests, problems and solutions.
Sales Representative|Company Name - City, State|06/2013 - 09/2013
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Followed-up with clients after sale to assess quality service and customer satisfaction.
  • Monitored customer order process and addressed customer issues.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Met with managers to discuss product needs, accomplish sales goals and facilitate sales growth.
Caregiver|Company Name - City, State|08/2012 - 10/2012
  • Assisted with meal planning to meet nutritional plans.
  • Delivered high-quality, geriatric care to private client.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Laundered clothing and bedding and changed linens to prevent spread of infection.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Cultivated amiable relationships with over residents, resulting in strong overall patient happiness and emotional well-being.
  • Improved patient outlook and daily living through compassionate care.
  • Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Reported concerns to supervisor to maintain optimal care for all client needs.
  • Fostered relationship with client, providing companionship and counseling.
  • Engaged client in physical and mental activities to sustain quality of life.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Worked with supervisory medical staff to review cases and improve care.
  • Administered necessary medications as directed by care plan.
Education and Training
Centennial High School|City|05/2010High School Diploma
Santa Fe University Of Art And Design|City, StateSome College (No Degree): Moving Image Arts/Film Studies
  • Completed coursework in Film Studies including pre-production, and post-production.
  • Completed coursework in Creative Writing.
Pueblo Community College|City|12/2016Associates of General Studies: Mass Communications
  • Completed coursework in broadcasting, media technologies, and communications.
IntelliTec College - Pueblo|City, State|01/2019Certificate: Nursing Assistance
  • Completed Clinical Externships via The Riverwalk, Rock Canyon, and Genesis.
Accomplishments
  • Perfect Attendance achieved at IntelliTec College of Pueblo (2019)
Additional Information
  • Learned conversational foreign languages to boost patient morale.
  • Visited patients on days off to boost patient morale.
Certifications
  • BLS (Basic Life Saving) Certification - 2019-2021
  • Nurse Aid No. 00791458 - 2019-2021
  • Driver's License Class R - No. 09-002-0317 - Exp. 04/04/2025
Volunteer History

Caregiver for Mother

Caregiver

05/2021-present

  • Assisted with meal planning to meet nutritional plans.
  • Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Engaged with patient and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
  • Directed patient in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Reported concerns to physicians and registered nurses to maintain optimal care for all client needs.
  • Assisted patient with daily personal hygiene such as bathing, dressing and grooming.
  • Fostered relationship with client, providing companionship and counseling.
  • Engaged client in physical and mental activities to sustain quality of life.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Transported client to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Worked with supervisory medical staff to review cases and improve care.
  • Assisted with basic care for elderly patient, includingscheduling appointments and managing finances and legal matters.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Improved patient outlook and daily living through compassionate care.
  • Cultivated amiable relationship with patient resulting in strong overall patient happiness and emotional well-being.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Assisted with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
  • Oversaw and planned schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Transported patient to and from medical, dental and personal care appointments.
  • Laundered clothing and bedding and changed linens to prevent spread of infection.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
  • Delivered high-quality, geriatric care to private client.
  • Coordinated with doctors and registered nurses to develop care plans for patient.

Pueblo Community College GPA Dining Room
Food Service Worker Student Volunteer
01/2014-05/2014

  • Received food orders from individuals and explained offerings.
  • Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Monitored inventory and promptly reported food items requiring reorder.
  • Verified compliance with all sanitation and safety requirements.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Complied with company service standards, including inventory and cash control procedures.
  • Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
  • Prepared large batches of pantry type food (soups, salads, sandwiches, dressings, etc) according to standard recipes.
  • Adjusted cooking methods and ingredients to accommodate dietary restrictions and allergies.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Cleaned utensils, dishes and glasses for customer use.
  • Completed prepping, cleaning and other kitchen duties to support cooks.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Upheld food safety standards at all times.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Distributed supplies, utensils and portable equipment.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Washed, peeled, cut and measured recipe ingredients.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Communicated effectively with customers to answer questions and make recommendations.


Outreach for Men and Veterans of Santa Fe New Mexico
Volunteer
Spring 2012

  • Welcomed customers and answered questions regarding merchandise.
  • Improved operations by assisting with various entry-level tasks, saving valuable time for busy staff.
  • Delivered personal items such as newspapers and flowers throughout hospital.
  • Sat with patients in need of companionship and emotional support.
  • Sorted and distributed food to disadvantaged families, including canned goods and fresh produce.
  • Completed assigned duties and consistently produced high volume of work to support daily business needs.
  • Kept facilities organized, clean and well-maintained to best meet program needs.
  • Educated residents and families about available services and resources.
  • Removed trash and debris from residential areas and other public locations.
  • Communicated needs and issues to appropriate supervisors for administrative action.
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Resume Overview

School Attended

  • Centennial High School
  • Santa Fe University Of Art And Design
  • Pueblo Community College
  • IntelliTec College - Pueblo

Job Titles Held:

  • CNA
  • Ophthalmic Assistant
  • Sales Associate
  • Caregiver
  • Customer Service Representative
  • Sales Representative

Degrees

  • High School Diploma
    Some College (No Degree) : Moving Image Arts/Film Studies
    Associates of General Studies : Mass Communications
    Certificate : Nursing Assistance

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