Detail-oriented and skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Entry-level Medical Receptionist pursuing degree in CMA and Radiology Technician. True team player experienced in patient relations and able to remain cool under extreme pressure. Medical Office Assistant with 4 years of experience in administrative positions. Seeking challenging position in which excellent interpersonal skills and deep knowledge of medical terminology are key.
Skills
CPR/First Aid Certified
Medical transcription
Healthcare coding
Patient assessments
Simple dressings
Phlebotomy
Managing patient records
Medical office administration
Vital signs management
Patients' vital signs
Education
Pekin Community High School Pekin , Expected in 05/2011 ā āHigh School Diploma: - GPA:
Illinois Community College Peoria , Expected in ā ā:Radiology Technology - GPA:
Dean's List since 2013
Continuing education in Radiology Technician
Work History
Watermark Retirement Communities - CNA Washington, DC, 08/2019 - Current
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep nursing staff informed of changes.
Umass Memorial Health Care - Medical Office Assistant Uxbridge, MA, 06/2018 - 09/2019
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Collected and documented patient medical information such as blood pressure and weight.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Received, recorded and filed medical payments by check, cash and credit card.
Pulled charts and prepared for nurses and doctors assessment.
Scheduled, rescheduled and handled cancelled appointments for patients.
Scheduled appointments for doctor visits and procedures using desktop calendar software.
Adhered to strict HIPAA guidelines at all times to protect patient privacy.
Maintained privacy of patientsā information.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Located, checked in and pulled medical records for patient appointments and incomplete charts.
Sanitized, restocked and organized exam rooms and medical equipment.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Floated to multiple offices when needed
Aspen Valley Hospital - Patient Care Technician Keystone, CO, 08/2016 - 06/2018
Organized and maintained general supply storage areas.
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Reported any unusual or urgent circumstances in patientsā condition or environment immediately to the charge nurse or recommended physician on call.
Answered over 40 light or bell calls per shift to respond to patient requests and needs.
Supported patient admissions, discharges and transfers to promote team efficiency.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
Organized medical charts for patients by assembling new admission pages and adding appropriate pages to charts.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
Danbury Health Systems - Cardiac Monitor Technician Wappingers Falls, NY, 06/2016 - 06/2018
Employed specialized procedural knowledge and equipment to test and document patient cardiac activity.
Tracked findings of procedures such as EKGs using manual and automated recording devices.
Operated diagnostic imaging equipment to complete contrast-enhanced heart and cardiovascular system radiographs.
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