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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Detail-oriented and skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Entry-level Medical Receptionist pursuing degree in CMA and Radiology Technician. True team player experienced in patient relations and able to remain cool under extreme pressure. Medical Office Assistant with 4 years of experience in administrative positions. Seeking challenging position in which excellent interpersonal skills and deep knowledge of medical terminology are key.

Skills

CPR/First Aid Certified

  • Medical transcription
  • Healthcare coding
  • Patient assessments
  • Simple dressings
  • Phlebotomy
  • Managing patient records
  • Medical office administration
  • Vital signs management
  • Patients' vital signs
Education
Pekin Community High School Pekin , Expected in 05/2011 High School Diploma : - GPA :
Illinois Community College Peoria , Expected in : Radiology Technology - GPA :
  • Dean's List since 2013
  • Continuing education in Radiology Technician
Work History
Watermark Retirement Communities - CNA
Washington, DC, 08/2019 - Current
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep nursing staff informed of changes.
Umass Memorial Health Care - Medical Office Assistant
Uxbridge, MA, 06/2018 - 09/2019
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Received, recorded and filed medical payments by check, cash and credit card.
  • Pulled charts and prepared for nurses and doctors assessment.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Scheduled appointments for doctor visits and procedures using desktop calendar software.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Maintained privacy of patients’ information.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Floated to multiple offices when needed

Aspen Valley Hospital - Patient Care Technician
Keystone, CO, 08/2016 - 06/2018
  • Organized and maintained general supply storage areas.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Reported any unusual or urgent circumstances in patients’ condition or environment immediately to the charge nurse or recommended physician on call.
  • Answered over 40 light or bell calls per shift to respond to patient requests and needs.
  • Supported patient admissions, discharges and transfers to promote team efficiency.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Organized medical charts for patients by assembling new admission pages and adding appropriate pages to charts.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
Danbury Health Systems - Cardiac Monitor Technician
Wappingers Falls, NY, 06/2016 - 06/2018
  • Employed specialized procedural knowledge and equipment to test and document patient cardiac activity.
  • Tracked findings of procedures such as EKGs using manual and automated recording devices.
  • Operated diagnostic imaging equipment to complete contrast-enhanced heart and cardiovascular system radiographs.
Additional Information

CPR Certified.

CNA Certified

Monitor EKG Trained.

Phlebotomy Certified

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Resume Overview

School Attended

  • Pekin Community High School
  • Illinois Community College

Job Titles Held:

  • CNA
  • Medical Office Assistant
  • Patient Care Technician
  • Cardiac Monitor Technician

Degrees

  • High School Diploma
  • Some College (No Degree)

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