cna resume example with 6+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Helpful healthcare provider who's Job committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations and examining for symptoms. Compassionate approach to dealing with those under duress. Responsible childcare provider with experience guiding children and documenting learning and development. Leads fun activities to teach new skills and encourage development. Respectfully enforces rules to promote health and safety of children. Reliable General Laborer offering consistent work history of quality in projects. Strong teamwork skills to complete tasks within deadlines. Well-versed in safely using power tools, loading and unloading materials. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.

  • Medical terminology knowledge
  • Patient relations
  • Calm and level-headed under duress
  • Helping with medication
  • General housekeeping ability
  • Grooming and bathing assistance
  • Preparing meals
  • Performing patient intakes
  • Safety protocol
  • Safety procedures
  • Standard operating procedures understanding
  • Materials handling
  • Call Center Operations
  • High-energy attitude
  • Retail sales customer service
  • Business development understanding
  • Conflict mediation
  • Technologically savvy
  • Customer relations
  • Sales expertise
  • Teaching, tutoring and counseling
  • Public speaking
  • Reporting and documentation
  • Parent and student communication
  • Customer assistance
  • Retail sales
  • Money handling
  • Cash register operation
  • Teamwork
Education and Training
Miracle Tabernacle Christianity Weldon, NC, Expected in 06/2015 High School Diploma : - GPA :
Ascension (System Office) - Cna
East China, MI, 05/2021 - 11/2021
  • Assisted with client personal care needs to foster independence and well-being.
  • Utilized learned nursing skills for wound care, vital sign checking and medication assistance.
  • Completed initial assessments of patients and family to determine and address individual home care needs.
  • Assisted patients with activities of daily living and functional mobility to increase comfort and quality of life.
  • Provided home health aide care providers with training, guidance, support and supervision to achieve objectives.
  • Asked open-ended questions and delivered high level of attention to reliably assess patients' conditions.
  • Worked with vendors on provision of medical equipment, supplies and services.
  • Sterilized equipment and supplies using germicides and autoclaves to protect patients and staff from infection.
Pugs Gear - Customer Service Representative
Pensacola, FL, 01/2021 - 07/2021
  • Educated customers on special pricing opportunities and company offerings.
  • Documented conversations with customers to track requests, problems and solutions.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Relayed productive customer feedback to marketing teams.
  • Answered customer questions and addressed concerns.
Enchantment Resort - Retail Sales Associate
Sedona, AZ, 08/2020 - 11/2020
  • Helped customers by answering questions and locating merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Mcgrath Rentcorp - General Laborer
Syracuse, NY, 12/2018 - 07/2020
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Documented and submitted updates to case records.
  • Loading and Labeling boxes
  • Using the box machine
  • Stacking pallets of boxes and bringing them to other departments.
  • Putting boxes down chutes for packers to pack products.
  • Make sure area is well maintained.
  • Packed boxes with meat.
Archdiocese Of San Antonio - Teacher
Fredericksburg, VA, 01/2014 - 07/2017
  • Monitored children's activities, remaining mindful of safety hazards.
  • Taught children basic skills and encouraged creativity in painting, drawing, arts and crafts, music and other expressive activities.
  • Prepared meals and snacks for children, teaching table manners and keeping fed appropriately without allowing overindulgence.
  • Changed diapers and dressed children, assisting and educating children on proper use of clothing, such as tying shoelaces.
  • Supported healthy emotional and social development through intervention in conflict between children, positive reinforcement techniques and encouraging cooperation.
  • Assisted children in completing school assignments, tutoring on basic subjects and helping to interpret instructions.
  • Read books aloud to children, encouraging interaction and teaching proper expression through vocal inflections appropriate to story content.
  • Enforced rules to teach good manners and maintain safe environment.
  • Prepared meals, snacks and refreshments while accounting for dietary needs and restriction.

  • Organized and planned age-appropriate reading, crafts and music lessons.

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Resume Overview

School Attended

  • Miracle Tabernacle Christianity

Job Titles Held:

  • Cna
  • Customer Service Representative
  • Retail Sales Associate
  • General Laborer
  • Teacher


  • High School Diploma

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