Maintain high-volume medical office environments by efficiently coordinating files, appointments and other patient needs. Proven skills in maintaining a unit front desk and handling environments with expertise in managing provider requirements. Positive and upbeat with excellent interpersonal communication skills.
Skills
Nursing Station Operations
Filing
Appointment Setting
Unit Secretary Training
Inpatient care
Incoming Call Reception
Medical Records Management
Appointment Scheduling
EMR / EHR
Patient records maintenance
Education
Edmondson High Westside Skill CenterBaltimore,Maryland 501 ATHOL St., Expected in 06/1981 ā āDiploma:Reg/healthcare - GPA:
Howard Community CollegeColumbia, MDExpected in 06/2000 ā ā:Unit Secretary Certificate And Patient Care Tech - GPA:
Certifications
Certified Nurse Assistant (CNA)
Work History
Commonwealth Assisted Living - CNA Front Royal, VA, 01/2020 - Current
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Always Best Care - Home Health Care Aide Cherry Hill, NJ, 10/2018 - 01/2020
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
Maintained clean, safe and well-organized patient environment.
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
Assisted disabled clients in any way necessary to facilitate independence and well-being.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Monitored progress and documented any patient health status changes, keeping healthcare team updated.
Cooked tasty, nourishing meals for patients with Type and Type conditions to promote better nutrition.
Developed rapport to create safe and trusting environment for care.
Checked vital signs on Timeframe basis and contacted Job title regarding any patient health concerns or behavioral changes.
Supervised daily activities and provided assistance when needed.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Kept close eye on behavior and emotional responses of clients, consulting with Job title to address concerns and protect each person from any harm.
Provided patients with assistance in completing such tasks as Task and Task, effectively reducing daily burden on family members.
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