CMS Resume Example
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CMS
Professional Summary
Qualified sales associate with 10+ years in fast-paced customer service and call center environments. Personable and professional under pressure. Motivated customer service specialist with over 10 years retail experience in a fast-paced, team-based environment. Patient and empathetic Accounting Clerk with extensive background in conflict resolution and customer care. Desires a Receptionist role. Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities. Friendly Sales Associate adept at working in diverse retail and customer service environments.
Skills
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Work History
CMS, 05/2006
to 11/2007
Sp Plus Corporation – Gretna , LA
Sp Plus Corporation – Gretna , LA
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Politely assisted customers in person and via telephone.
- Provided an elevated customer experience to generate a loyal clientèle.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
Accounting Clerk, 08/2005
to 05/2006
Raising Cane's – Huber Heights , OH
Raising Cane's – Huber Heights , OH
- Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Answered an average of 20 calls per day by addressing customer inquiries, solving problems and providing new product information.
- Provided an elevated customer experience to generate a loyal clientèle.
- Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
- Processed 30-40 daily invoices and billed renewed invoices to clients.
Cashier, 08/2002
to 06/2005
Walmart Supercenter – City , STATE
Walmart Supercenter – City , STATE
- Built long-term customer relationships and advised customers on purchases and promotions.
- Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
- Organized store merchandise racks by size, style and color to promote visually appealing environment.
- Routinely answered customer questions regarding merchandise and pricing.
- Designed displays to make the store experience interactive, engaging and reassuring.
- Replenished supplies, bags and other materials at each cash wrap.
Education
High School Diploma: 2001
Adair County High School - City, State
Adair County High School - City, State
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Resume Overview
School Attended
- Adair County High School
Job Titles Held:
- CMS
- Accounting Clerk
- Cashier
Degrees
- High School Diploma : 2001
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