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CMS Resume Example

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CMS
Professional Summary
Qualified sales associate with 10+ years in fast-paced customer service and call center environments. Personable and professional under pressure. Motivated customer service specialist with over 10 years retail experience in a fast-paced, team-based environment. Patient and empathetic Accounting Clerk with extensive background in conflict resolution and customer care. Desires a Receptionist role. Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities. Friendly Sales Associate adept at working in diverse retail and customer service environments.
Skills
  • Trusted key holder
  • Creative problem solver
  • Exceptional communication skills
  • Quick learner
  • Proficient in cash management
  • Cash flow management
  • Strategic sales knowledge
  • International sales support
  • Shipping and receiving professional
  • Training development aptitude
  • Floor set design expertise
  • Exceptional communication skills
  • Local/state health laws knowledge
Work History
CMS, 05/2006 to 11/2007
Walmart Supercenter – Danville, Ky
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Politely assisted customers in person and via telephone.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
Accounting Clerk, 08/2005 to 05/2006
Conway Heaton Ford – Bardstown, Ky
  • Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Answered an average of 20 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
  • Processed 30-40 daily invoices and billed renewed invoices to clients.
Cashier, 08/2002 to 06/2005
Walmart Supercenter – Danville, Ky
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
  • Organized store merchandise racks by size, style and color to promote visually appealing environment.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Designed displays to make the store experience interactive, engaging and reassuring.
  • Replenished supplies, bags and other materials at each cash wrap.
Education
High School Diploma: 2001
Adair County High School - Columbia, Ky
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Resume Overview

Companies Worked For:

  • Walmart Supercenter
  • Conway Heaton Ford

School Attended

  • Adair County High School

Job Titles Held:

  • CMS
  • Accounting Clerk
  • Cashier

Degrees

  • High School Diploma : 2001

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