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Closing Store Manager Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Ambitious Managing Director with excellent Skill and Skill skills. Highly effective at promoting positive relationships and building capable teams. Track record of improving overall operations, reducing overhead and increasing corporate value.

Diligent Closing Manager supervises closing shift in high-volume, fast-paced retail atmosphere. Responds with flexibility to shifting priorities and rapid change to improve products, services and customer satisfaction. Committed to established closing operating procedures to protect assets and keep employees safe.

Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and Task and training in Skill. Motivated to learn, grow and excel in Industry.

Organized and dependable candidate successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Willingness to take on added responsibilities to meet team goals.

Driven student leveraging studies in Area of study seeks real-world experience as Job Title. Offers strong interpersonal and task prioritization skills.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • Effective leader
  • Coaching and mentoring
  • Inventory management
  • Staff training/development
  • Relationship building
Education
Mammoth High School Mammoth Lakes, CA Expected in 06/2019 : - GPA :
San Joaquin Valley College Bakersfield, CA, Expected in 01/2022 Associate Of Business Administration : Buisiness - GPA :
Work History
Mcdonald's - Closing Store Manager
Aurora, CO, 11/2020 - Current
  • Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
  • Reconciled register sales and receipts and determined if register tape matched total sales in system.
  • Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
  • Delivered value to customers by building reputation for quality products, friendly service and cleanliness.
  • Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
  • Encouraged atmosphere of teamwork by supporting staff and fostering cooperation and trust through fairness and consistency.
  • Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Organized Type productions and oversaw corporate meetings, fundraising events, performances and festivals.
  • Directed HR operations, including strategic workforce planning, goal cascading, performance management, staffing and benefits administration.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Assisted in recruiting, hiring and training of team members.
  • Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
  • Trained new employees on proper protocols and customer service standards.
  • Eased team transitions and new employee orientation through effective training and development.
  • Maintained cleanliness and organization of Type workspace, working closely with employees to systemize tasks.
  • Reported issues to higher management with great detail, resulting in Result.
  • Supervised Number employees on Type shift, overseeing efficiency of Task and Task.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Informed Job title of Type and Type incidents for assistance and remediation.
  • Monitored over Number employees' day-to-day activities and made plans to rectify issues resulting in Result.
  • Coordinated leadership workshops to educate team members on best practices to optimize productivity.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Ssp Group - Cashier
Minneapolis, MN, 07/2020 - 11/2021
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Collected and authorized payments of guests.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Reviewed weekly sales ads and monitored price changes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Completed inventory counts and ordered merchandise.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Operated cash register to record all transactions accurately and efficiently.
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
Hibbett Sports, Inc. - Sales Associate
Temple Terrace, FL, 10/2018 - 07/2019
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Processed product returns and assisted customers with other selections.
  • Achieved perfect attendance and on-time record.
  • Developed, marketed and sold full range of products and support services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Maintained records related to sales, returns and inventory availability.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
Sonic - Crew Member
Catoosa, OK, 02/2018 - 07/2018
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Operated cash register to record all transactions accurately and efficiently.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Collected and authorized payments of guests.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Became familiar with products to answer questions and make suggestions.
  • Worked front counter, drive-thru and other areas as needed.
  • Worked well with teammates and accepted coaching from management team.
  • Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.
  • Supported great dining and meal experiences for guests.
  • Operated as full-service food provider in Type establishment by taking orders, preparing meals and collecting payments.
  • Observed customer purchases in line and differentiated between standard portions.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.

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Resume Strength

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  • Personalization
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Mammoth High School
  • San Joaquin Valley College
Job Titles Held:
  • Closing Store Manager
  • Cashier
  • Sales Associate
  • Crew Member
Degrees
  • Associate Of Business Administration

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