clinician advocate resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Passionate educator of 13 years seeking a new career opportunity as an educational account manager. Excellent in organization, time management, and stakeholder communication, as well as critical thinking and data analysis. Proactive and agile-minded professional who is highly effective in leadership, account management, curriculum content, learner engagement, and technology implementation! Goes the extra mile to continually support both team members and customers alike!

Clinician Advocate, 07/2022 to 01/2023
TransperfectMiami, FL,
  • Served as the primary point of contact for scheduling, human resources, payroll, information technology, and additional duties for a roster of 200-250 clinicians
  • Acted as a liaison between clinicians and market management team, addressing performance issues and coordinating corrective action pertaining to shift attendance and healthcare facility concerns
  • Troubleshot HR-related issues, including speaking with and advising clinicians regarding facility complaints, job harassment issues, work-related injuries, maternity leave, sick leave, and providing appropriate documentation to correct channels
  • Credentialed working clinicians in accordance with state and federal guidelines, requesting license updates, running needed reports, background checks, and partnering with the credentialing department for other as-needed issues
  • Met and exceeded quotas/KPIs as well as other directives and tasks from team leads
U.S. & Arkansas History Teacher, 08/2019 to 07/2022
Highland Middle SchoolCity, STATE,
  • Frequently aided with school-wide curriculum/organizational planning and data analysis in order to provide solutions for continued academic growth
  • Implemented and utilized LMSs on a daily basis, including but not limited to Google Classroom, Canvas, and Clever
  • Actively participated in weekly Professional Learning Communities (PLCs) with fellow educators, focusing on data deep dives to assess and mitigate issues in academic performance and results/goals
  • Active member of the research team that assessed the merits of the character-based curriculum plan called Capturing Kids' Hearts, which has since been adopted by the Highland School District
  • Experienced in proctoring state-required testing, including ACT Aspire
  • Created content and curriculum as well as project-based learning activities and summative and formative assessments
AP World, AP U.S., and World History Teacher, 08/2016 to 05/2019
El Dorado High SchoolCity, STATE,
  • Increased student success rates on the AP World History exam exponentially, doubling student scores in 2017 and again in 2018
  • Improved student performance in critical thinking, document analysis, and use of academic language
  • Actively participated in PLCs with fellow educators, providing teamwork and support for addressing challenges in the workplace and honing professional skills
  • Earned multiple educational certificates and completed various training programs throughout teaching tenure
  • Certified in Advanced Placement social studies curriculum (2016-2020)
Foreign English Expert, 08/2012 to 05/2016
China University Of Geoscience & Yangtze UniversityCity, STATE,
  • Served as the sole foreign English expert for the International College of Yangtze University (for students who plan to study abroad)
  • Gained vast experience in classroom management and differentiated instruction for nearly 300 freshmen students each semester
  • Encouraged discussion of class material and incorporated engaging activities to promote critical thinking and English skills
  • Established positive relationships with students, colleagues and administrators
  • Kept accurate records of student performance, maintaining the confidentiality of student records and information at all times
Foreign English Expert, 08/2009 to 06/2012
Company NameCity, State,
  • Introduced professional business concepts to postgraduate students, including Master's and PhD candidates
  • Used a variety of teaching methods such as inquiry-based lectures, discussions, and demonstrations to promote student involvement and improve course rigor
  • Cooperated with fellow educators in a Professional Learning Community to present interconnected lessons and identify ways of improving student learning
  • Excellent communicator to students from various cultural and religious backgrounds
  • STAKEHOLDER COMMUNICATION: Effective communicator, collaborator, and liaison between various stakeholder groups
  • SKILLS: Highly skilled at delivering educational content of all types; excellent at learning/applying logistical knowledge to provide workplace solutions; adept in handling HR-related issues requiring confidentiality; experienced in informational auditing and credentialing to ensure state and federal compliance
  • TECHNOLOGY: Advanced in digital productivity tools and LMSs, such as Google Workspace and Microsoft Office; Proficient in CRMs such as Hubspot
  • DIVERSITY, INCLUSION, EQUITY: Skilled at promoting educational equity and diversity to learners from all walks of life
  • PROFESSIONAL DEVELOPMENT: Active member and collaborator on many educational panels during teaching career, focusing on deep dives to constantly improve professional skills
  • HONORS AND AWARDS: Eagle Scout, Class of 2004; 2017 Teacher of the Year, Junior Elk Herd No. 473; 2018 Teacher Excellence Award Nominee, El Dorado High School
  • TRAITS: Responsible, proactive, and friendly! Adept, flexible, and hardworking!
Bachelor of Arts: History, Expected in 05/2009 to University of Central Arkansas - Conway,
  • Attended on Dean's Scholarship
  • Minor in Anthropology
  • Member of Mu Chapter of Phi Alpha Theta Honors Society for History Majors
  • Finalist for Meredith Ophelia Fisher Award for History Majors
  • 3.67 GPA

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Resume Overview

School Attended

  • University of Central Arkansas

Job Titles Held:

  • Clinician Advocate
  • U.S. & Arkansas History Teacher
  • AP World, AP U.S., and World History Teacher
  • Foreign English Expert
  • Foreign English Expert


  • Bachelor of Arts

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