Innovative, Research Manager/professional , with a background in clinical trials, medical sciences, and pharmacy. Strong background in quality assurance, direct patient care and supervisory roles/managing team. Skilled at communiting, organizing and solving higher/big picture problems in a complex and changing enviroment with both the client and regulatory environment.
Accomplished [Job Title] who proudly maintains a highly productive, efficient and quality-driven environment at all times.
Successful healthcare administrator with [number] years designing and implementing regulatory compliance systems and guidelines.
Well-trained [Job Title] offering vast experience in medical operations, excellent interpersonal communication skills and the organizational savvy to run a hospital facility smoothly.
organized detail oriented problem solver hard worker team player/collaborator analytical thinker negotiator |
prompt self motivated calm under pressure intellectual |
- Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.
- Recruited, hired, trained and coached on average of [number] new employees per year.
- Educated staff on state and federal statutes, rules and regulations governing home care services.
- Interpreted and communicated new or revised protocols to staff.
- Established and oversaw implementation of an effective budgeting and accounting system that improved efficiency and reduced costs.
- Strategically planned methods to achieve operational goals and targets.
- Continually maintained and improved the company's reputation and positive image in the markets served.
- Supervised and managed the daily activities of a clinical research team consisting of 2 physicians, 3 coordinators and 1 contracts and budgeting specialist (support staff).
- Investigated, provided and submitted information to Quality Department about special incidents, events and complaints. (AE's, SAE's, communicated daily with sponsors and CRO's sponsoring the research studies for 14+ trials.
- Effectively served as primary liaison for practice and CRO, Pharmacuetical company including MSL's.
- Assisted in resolving and satisfying client requests and internal operational issues with CRA sent on a monthly basis for each trial.
- Facilitated an on-going assessment of patient/family needs and implementation of interdisciplinary team care plan.
- Investigated and reported issues relating to patient care or conditions that might hinder patient well-being.
- Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards.
- Conducted monthly patient case conferences, in-services and staff meetings to educate staff and facilitate good communication.
- Certified that equipment and supplies were properly maintained for quality patient care and safety.
- Assigned employee areas, scheduled staff breaks and authorized overtime.
- Closely collaborated with physicians to discuss current trials, patient/protocol updates, newly released safety reports and future trials. Then to be passed along to staff at meetings monthly to give appropriate updates and changes as needed.
- Participated in internal audits and inspections made by authorized CRA (CMA), sponsor or other regulatory agencies.
- Led clinical team in delivering care services that promoted optimal patient health and patient safety.
- Maintained good communication between department heads, medical staff and governing boards by attending board meetings and synchronizing interdepartmental functions.
- Established staff schedules and assignments based on facility needs and equipment availability.
- Created and maintained computerized record management systems to record and process data and generate reports.
-carried out day to day operations for patients with trials
-carried out protocols according to standards
-contributed to team in collaborative environment with minimal supervision
-assisted with physician during exams
-kept record of exam for physician
-assisted in transfer from paper to electronic medical records
-worked with patients directly to get chief complaint, history of present illness prior to physician exam with patient. Provided follow-up care (bandaging, RX samples, and answering routine f/u questions as needed)
-day to day interactions with patients
-filling rx's for pharmacist review
-ordered rx's on a weekly basis
-worked closely with insurance companies to help patients get rx covered and PROBLEM solving
- Emphasis in Medical Sciences
-Good Clinical Practices (GCP) Certified through ACRP, 2014-Current -GRAPPA Certified for PASI, BSA, and sPGA, 2014-Current
IATA Certified, 2013-Current
Member of the Association of Clinical Research Professional, 2013-Current National Psoriasis Foundation, D.C. Community Division Chair of Education and Outreach, 2014-2015
National Psoriasis Foundation, National Outreach Committee Member, 2014-2015 National Psoriasis Foundation, D.C. Community Division Volunteer, 2013-Current Member of the Mentoring Program at the University of Louisville, 2010-2012 Volunteer at the Ronald McDonald House located on Louisville Medical Campus, 2010-2012
Volunteer at Kosair Children’s Hospital NICU, 2010-2012
Pharmacy Technician National Certification Board Exam, Passed 2010 Pharmacy Technician South Carolina State Certification Board Exam, Passed 2010 Recipient of LIFE Scholarship, 2005-2009 President’s Honor University of Louisville, Spring 2011, Summer 2011, Fall 2011 President’s Honor Clemson, Fall 2008, Spring 2009
Make-a-Wish Foundation Volunteer, 2005-2009
Chi Omega Sorority, 2005-2009
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School Attended
- University of Louisville
- Clemson University
Job Titles Held:
- Clinical Trial Manager
- Clinical Trial Coordinator
- Medical Assistant
- Board Certified Pharmacy Technician
Degrees
- Post Baccalaureate Pre-Medical Program
- Bachelor of Arts
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