Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Clinical Training Specialist committed in medicine with patient care in Gastroenterology. Conducted thousands of GI test on patients, including colonoscopies and EGD's to ascertain diseases, conditions and complications in relation to the digestive system. Motivated to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements. Certified through Educational Dimensions for continuing education and clinical staff training.

  • Microsoft Office, Excel and Power Point
  • Partnership Development
  • Account Management
  • Quality Management
  • Critical Thinking
  • Communication Strategy
  • Promotional Materials/Planning
  • Educational Dimensions Certified
Work History
05/2020 to 06/2021
Clinical Training Specialist State Of Rhode Island Woonsocket, RI,
  • Utilized cross-training techniques to boost productivity and develop each team member's individual skills set.
  • Designed and facilitated over 50 training courses, aligning new learning development and solutions to organization's strategic goals, mission and vision involving internal and external accounts.
  • Traveled to client locations to conduct training classes, in services and installations. Provided Minimizing Risk of Infection training to Nurses, techs and staff.
  • Met with physicians, directors and healthcare executives to successfully assist territory manager in selling Ambu's aScope Duodeno and aBox Duodeno.
  • Showcased products and trained healthcare professionals through workshops, trade shows and pig labs.
  • Consistently brought in new leads using previously developed relationships with physicians. Researched potential clients and markets to prepare for appointments.
  • Handled territory records such as contracts and inventory paperwork with high accuracy. Performed cold-calling and follow-ups with leads to secure new revenue.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Responded to support requests from endo staff and patiently walked individuals through basic troubleshooting tasks.
  • Imaged and prepared new computers for integration into company networks and systems.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Assessed in and proposed Sharps sustainability initiatives by showing facility cost-effectiveness, technical feasibility, and recycling advantages of using provided service.
  • Collected, documented and shipped weekly demo scopes to Sharps Sustainability program for proper break down and discard.
  • Devised strategies for modifying existing policies to better integrate sustainability initiatives.
09/2017 to 05/2020
Lead GI Tech/SPD Technician Dupage Medical Group Saint Charles, IL,
  • Assessed additional needs based on training progress and collaborated with management to meet requirements.
  • Educated patients about procedures, answered questions and provided comforting words to control anxiety and enhance procedure results.
  • Optimized machinery and obtained consistent, accurate results through proper equipment collaboration.
  • Collected, evaluated and set up both sterile and non-sterile surgical supplies, instruments and equipment in procedure room.
  • Supervised 5 endoscope washers to ensure they're following established infection control policies. Over see daily sterilization, endo flush, and endoscopy scope logs.
  • Assisted in Sterile Processing Department.
  • Assist physician in performing endoscopic procedures like Colonoscopy, EGD, Snare removal, biopsy forceps, tattooing, spider net retrieval, epi injections, and dilations. (malony, balloon and savory wire). Assist in sterile procedures like Hemorrhoidectomy and similar GI related surgeries.
  • Collect and prepare specimens for WATTS cytology and pathology.
  • Prepared patients for procedures by measuring vital statistics and applying necessary monitoring equipment or removing IV's.
  • Kept detailed track of inventory levels and placed orders for new supplies.
11/2010 to 09/2017
GI Technician Dupage Medical Group South Bend, IN,
  • Clean and sterilize over 1,000 endoscopes, forceps, snares and other tools and equipment following established infection control procedures.
  • Generate and complete daily sterilization, endo flush, and endoscopy scope logs.
  • Efficiently set-up and tore down procedure rooms in preparation for upcoming procedures.
  • Assist physician in performing endoscopic procedures like Colonoscopy, EGD, Snare removal, biopsy forceps, tattooing, spider net retrieval, epi injections, and dilations. (Maloney, balloon and savory wire)
  • Collect and prepare specimens for WATTS cytology and pathology.
  • Transferred scopes to appropriate department for repairs and maintenance.
  • Continuously delivered top-quality training documentation, manuals, and tools addressing needs of specific specialists groups such as healthy eating, exercise and meditation. Supported team building, group activities.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
02/2007 to 11/2010
GI Technician Central Park Endoscopy City, STATE,
  • Clean and sterilize endoscopes, forceps, snares and other tools and equipment. Knowledgeable with Olympus, Medivators and Scope Buddy.
  • Adhered to safety procedures during cleaning, disinfecting and sterilizing endoscopes and related equipment.
  • Assisted 7 physicians in performing endoscopic procedures like colonoscopy, EGD, balloon dilation, snares, clips and forceps biopsy.
  • Assisted physicians and nursing staff with various tasks and responsibilities during procedures.
  • Assisted with transportation of scopes for repairs and maintenance.
  • Sanitized and assessed recovery rooms while following all surgical schedules.
Expected in
Tarrant County College - North Richland Hills, TX,
Expected in 05/2000
High School Diploma:
Haltom High School - Haltom City, TX

Educational Dimensions

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Resume Overview

School Attended

  • Tarrant County College
  • Haltom High School

Job Titles Held:

  • Clinical Training Specialist
  • Lead GI Tech/SPD Technician
  • GI Technician
  • GI Technician


  • High School Diploma

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