Clinical Supervisor/Ophthalmology Technician Resume Example
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CLINICAL SUPERVISOR/OPHTHALMOLOGY TECHNICIAN
Summary
Safety-driven Ophthalmic Technician assisting physicians with special procedures and performing difficult examinations. Polished individual successful at treating all patients with respect and compassion. Seek position with established hospital or other Ophthalmology facility. Energetic Ophthalmic Technician with 20 years of experience providing chairside assistance for 25 Ophthalmologists. Talented at performing patient medical history screenings and administering medications. Successful at managing up to 400 patient caseload daily. Operational knowledge of complex ophthalmic equipment.
Skills
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Experience
University Of Chicago Medical Center | Darien , ILClinical Supervisor/Ophthalmology Technician02/2011 - Current
- Directed and managed 15-20-person team of clinical and support personnel.
- Improved medical equipment competencies and care best practices through various ongoing learning options.
- Created and implemented improvement plans to resolve issues and drive improvements to deficient areas.
- Coordinated weekly work schedules for all employees.
- Introduced new departmental policies and oriented staff to facilitate adoption of changes.
- Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
- Provided routine management and emergency response with authoritative and professional manner.
- Devised training programs to close gaps in technicians and staffs' competencies.
- Evaluated patients, determined care needs and managed implementation of treatment plan.
- Counseled patients in surgery, treatment plans, educate patients on IOL options.
- Observed and document pupils, visual acuity, and extra-ocular movements.
- Preform BAT, PAM, Pentacam, ERG, EOG, VEP, Humphrey Visual Fields, Octopus Visual Fields, Goldmann Visual Fields, Refraction, IOL Master, Immersion, Contact A-Scan, confrontation visual fields test
- Obtained and recorded patient medical history and operated ophthalmic equipment.
- Advised patients on ocular medications, dressings and contact lenses.
- Maintained smooth patient flow throughout facility, promoting efficient overall operations.
- Leveraged strong interpersonal, communication and collaboration skills to relate successfully to diverse individuals, including patients and staff, on daily basis.
- Addressed issues noted during preliminary examinations with physician to provide important information and boost appointment success.
- Promoted healing and patient satisfaction by delivering detailed instructions for pre- and post-op eye care to patients as directed by physicians.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
University Of Chicago Medical Center | Orland Park , ILOphthalmic Technician01/2006 - 02/2011
- Obtained and recorded patient medical history and operated ophthalmic equipment.
- Observed pupils, visual acuteness, and extra-ocular movements to check patient status, BAT, OL Master, IOP, VF test, Refraction, Dilate pupils, prepare Yag/ PI laser.
- Counseled patients in surgery and treatment plans.
- Advised patients on ocular medications, dressings and contact lenses.
- Maintained smooth patient flow throughout facility, promoting efficient overall operations.
- Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
- Promoted healing and patient satisfaction by delivering detailed instructions for pre- and post-op eye care to patients as directed by physicians.
- Addressed issues noted during preliminary examinations with physician to provide important information and boost appointment success.
- Checked inventory levels and ordered supplies, medications and materials to meet expected demand.
- Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
- Leveraged strong interpersonal, communication and collaboration skills to relate successfully to diverse individuals, including patients and staff, on daily basis.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Improved operations by working with team members and customers to find workable solutions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Improved customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
Sinai Hospital | City , STATEOphthalmic Technician06/1999 - 01/2002
- Obtained and recorded patient medical history and operated ophthalmic equipment.
- Observed pupils, visual acuteness, and extra-ocular movements to check patient status.
- Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function, Refraction, IOP check, BAT, PAM and IOL Master.
- Maintained smooth patient flow throughout facility, promoting efficient overall operations.
- Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
- Promoted healing and patient satisfaction by delivering detailed instructions for pre- and post-op eye care to patients as directed by physicians.
- Checked inventory levels and ordered supplies, medications and materials to meet expected demand.
Education and Training
Montgomery College | City, StateSome College (No Degree)
Georgetown University | City, StateCOT in Ophthalmic Technology06/1999
Certifications
- Certified Ophthalmic Technician (COT)
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Resume Overview
School Attended
- Montgomery College
- Georgetown University
Job Titles Held:
- Clinical Supervisor/Ophthalmology Technician
- Ophthalmic Technician
Degrees
- Some College (No Degree)
COT in Ophthalmic Technology
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