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clinical research office coordinator resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Knowledgeable Clinical Office Research Coordinator adept at recognizing clinical values and abstract data from source documents. Uses analytical skills to identify data or patient safety issues.

Skills
  • Informed consent
  • Trial management
  • Study protocols
  • Research SOPs understanding
  • Good Clinical Practices
  • Computer proficiency
Education
Mountain View High School Kingsley, PA Expected in High School Diploma : - GPA :
Ridley Lowell Business Institute Binghamton, NY, Expected in No Degree : Word Processing - GPA :
Certifications
  • Protecting Human Research Participants Online Training - 04-12-2021
  • Medidata Classic Rave EDC Essentials for Clinical Research Coordinators Training - 05-07-2021
  • NIDA Clinical Trials Network Training - 05-05-2021
Work History
Artesia General Hospital - Clinical Research Office Coordinator
Artesia, NM, 03/2021 - 07/2021
  • Collected data and followed research protocols, operations manuals and case report form requirements.
  • Screened patient records, databases and physician referrals to identify prospective candidates for research studies.
  • Maintained compliance with protocols covering patient care and clinical trial operations.
  • Collected, evaluated and modeled collected data.
  • Followed informed consent processes and maintained records.
  • Adhered to social distancing protocols and wore mask or face shield at all times.
  • Exceeded goals through effective task prioritization and great work ethic.
Concentra - Unit Secretary
Charleston, SC, 02/1993 - 07/2021
  • Supported office staff and operational requirements with administrative tasks.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Facilitated lab orders and medication administration.
  • Executed administrative duties to facilitate unit tasks and meet team goals.
  • Monitored inventory levels and advised management of need for replenishment.
  • Managed incoming calls and directed to appropriate department.
  • Maintained rapport with all unit staff, including physicians, nurse and other healthcare personnel.
  • Transcribed doctors' medication orders, lab test requests and care plans.
  • Maintained current and accurate medical records for patients.
  • Enhanced office productivity by handling high volume of callers per day.
  • Processed lab paperwork and requests according to physicians' orders.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
Good Shepherd Hospice - Medical Office Secretary
Lebanon, MO, 05/1989 - 06/1992
  • Reviewed and maintained charts for completeness and compliance with EMR guidelines.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Kept information confidential and followed HIPAA guidelines to maintain patient trust.
  • Coordinated customer service, patient scheduling and billing.
  • Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment or verbal direction.
  • Kept office equipment operating by troubleshooting breakdowns, performing preventive maintenance and coordinating repairs.
  • Reviewed, screened and distributed daily mail correspondence to appropriate personnel.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Enhanced office productivity by handling high volume of callers per day.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Joseph Newmark M.D. - Medical Secretary
City, STATE, 04/1987 - 05/1989
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Kept information confidential and followed HIPAA guidelines to maintain patient trust.
  • Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment or verbal direction.
  • Reviewed, screened and distributed daily mail correspondence to appropriate personnel.
  • Supported office staff and operational requirements with administrative tasks.
  • Enhanced office productivity by handling high volume of callers per day.
  • Maintained current and accurate medical records for patients.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Maintained office supplies inventory by checking stock, anticipating department needs and placing and expediting orders.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Accurately completed insurance and Medicaid billing and OASIS documentation for patient visits.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.

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Resume Overview

School Attended

  • Mountain View High School
  • Ridley Lowell Business Institute

Job Titles Held:

  • Clinical Research Office Coordinator
  • Unit Secretary
  • Medical Office Secretary
  • Medical Secretary

Degrees

  • High School Diploma
  • No Degree

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