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clinical research coordinator case manager resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Resolute and focused Clinical Research Associate, proficient in clinical research process with 8 years’ experience. Excellent at organizing, prioritizing, and completing multiple tasks simultaneously in a Demonstrated ability to lead, train, and provide clinical guidance to site team, vendors, and other project team members to achieve project and company goals.

Skills
  • TECHNICAL SUMMARY
  • EDC experience:
  • Datatrak, IBM EDC, Inform, Trial Manager
  • CTMS experience: Trial Manager, Medidata Rave, Clinplus, Insight, Clinplus, eFlorence
  • IVRS: Merge, Cenduit
  • EDiary (ERT): EPX, Endpoint, TrialMax.
  • EDMS; EDMS Converter, and Alinity Source Verifier.
  • SIP, Signant Health, Symphony, Greenphire.
  • APPLICATIONS
  • MS Teams, MS Office (MS Word, MS PowerPoint, MS Outlook, MS Excel, MS OneNote, and
  • SharePoint.
Experience
Clinical Research Coordinator/Case Manager, 09/2022 - Current
Hoffmann-La Roche Ltd West Virginia, MN,
  • THERAPEUTIC AREAS
  • Infectious Disease, Vaccine, Women’s Health, Respiratory, Pain, Oncology, CNS.
  • Supports interprofessional team of clinical research investigators, nurses, and coordinators.
  • Promotes a Positive work environment and contributes to a dynamic, team-focused work unit that actively helps to achieve optimal department results.
  • Ensure high quality of data submitted from assigned study site, while providing timely entry into corresponding study database.
  • Ensure internal processes follow up of study protocol, amendment (s), while being in line with GCP, GDP, and regulatory guidelines.
  • Ensure all data collected are according to ALCOA+C guidelines
  • Resolve all discrepancies, queries, and events in-line with company policies and study protocols.
  • Complete ediary functions such as ensuring that participants enter data on time and accurately, resolving all ediary questions and concerns according to study plan and clinical brochure.
  • Documenting clinical trial progress to ensure completeness of documentation and adherence to Trial and/or project timelines.
  • Contribute to, and/or generate requested reports for management
  • Consults with Principal investigator (PI) and providers regarding research data.
  • Recruits, screens, and enroll study participants, ensures participant adherence to study protocol.
  • Makes phone calls to study patients for appointment reminders and follow-up.
  • Assists PI and providers to collect participants medical record, labs, charts from electronic medical records (EMR) for the purpose of enrollment.
  • Collects, evaluates, enter and track data.
  • Maintains accurate source data and case report forms per protocol.
  • Submits accurate research data via CRF to external source in a timely manner.
  • Provides appropriate and timely responses to sponsor data requests or queries.
  • Assists with completion of protocol-specific documents - Monitors protocol compliance and appropriately communicates errors or deficient source documentation.
  • Establishes study files, prepares, and oversees study-related documentation.
  • Creating and maintaining research charts – Updates internal and external databases per departmental requirements.
  • Providing input to the study drug and clinical supplies forecasting, drug accountability and drug reconciliation.
  • Ensure appropriate tracking of site activities throughout the study.
  • Led the development and implementation of patient recruitment and retention strategies and acts on any deviations from plan/protocol.
  • Performed secondary clinical review of case report forms for the purposes of discovery of query trends and CRA reeducation.
  • Defined and implemented study-specific standards, goals, and expectations for clinical study team.
  • Participate in required trainings as set forth by company, department, sponsor, and trial team.
Clinical Research Associate II, 10/2020 - 09/2022
Catalyst Pharma Group, Inc. Coral Gables, FL,
  • Provided operational supervision, and leadership in implementing and managing of clinical trials.
  • Through all periods of trial conduct including trial set-up, execution, analysis, reporting, and closeout.
  • Responsible for quality and ‘on time’ delivery of clinical deliverables.
  • All activities are conducted in accordance with the appropriate quality standards including ICH-GCP Guidelines, SOPs, applicable regulations, rules, templates, and work instructions Processes etc.) and as appropriate contributed to Department Managers’ meetings.
  • Communicated effectively with Project Team members i.e., Clinical Team Leader, Project Managers, Safety and Data Management, to ensure study completion per company and client requirements and timelines.
  • Being a proactive member in team calls and act as a role model.
  • Coordinated quality review, and final reconciliation of study documents including review of sites regulatory documents and obtaining of appropriate country insurance.
  • Led site meetings and gave presentations at the meetings.
  • Worked in a timely manner in accordance with all the activities specified in the agreed study budget, under the supervision and guidance of the LCRA and Project Manager.
  • Undertook other project related administrative tasks (i.e., meeting minutes, recruitment tracking, site file Preparation) as appropriate, as assigned by the Project Manager and LCRA.
  • Documented all study activities including investigator contacts using relevant forms.
  • Liaised with appropriate departments within Company to ensure the smooth running of the study.
  • Ensured awareness of project-specific quality and performance standards (within Clinical Monitoring Standards) and ensured that these are adequately documented, communicated, and understood.
  • Actively participated in training sessions and workshops.
Clinical Research Associate, 10/2017 - 10/2020
Biomarin Novato, CA,
  • Set-up, delivers, and close-out clinical trials including training study staff, managing vendors, and general Clinical trial oversight in collaboration with the PI, Clinical trial lead and Project Manager.
  • Function as a first line contact for field and/or study site personnel for study protocol and/or study conduct questions.
  • Coordinated efforts from study start-up through close-out, including collection and review of regulatory documents.
  • Tracked patient recruitment by contacting investigators as specified for the study and discuss potential study risks and opportunities with the Project Manager and LCRA.
  • Ensured quality and data integrity by applying the ALCOA+C guidelines, compliance with company and/or Sponsor’s SOP, ICH/GCP, and regulatory requirements.
  • Ensured study completion on time, confirmed all Adverse Events (AE)/Serious Adverse Events (SAEs) are reported within the required reporting timelines and detailed as appropriate.
  • For AEs/SAEs, made sure that they are consistent with all data collected and with the information in the source documents.
  • Tracked completed CRF’s and setting up systems whereby completed CRFs are rapidly entered into database.
  • Maintained site’s regulatory binder and corresponding eTMF.
  • Provided study status updates to team members and project management, including interaction to resolve site issues and facilitate project timelines.
  • Performed SDV’s, initiated data query resolution, and confirmed resolution in a timely manner.
  • Maintained a level of accuracy that minimizes data query rate and ensured data are accurately and transcribed to meet SOP and audit expectations.
  • Provided initial review of monitoring trip reports, ensuring timely, accurate, and complete reporting of study conduct.
  • Developed and maintained SOPs for monitoring functional area and serve as a resource for questions related to monitoring, administrative tasks, and SOPs/business processes.
  • Interacted directly with contract research organizations (CROs), contractors, and other vendors to ensure consistent implementation and successful completion of clinical research activities.
  • Completed required case report forms and resolves queries.
  • Ensured accurate data collection, documentation, and safety of study volunteers.
  • Ensured accurate regulatory filing, supported other team members and facilitated team cohesion; played an active role in site personnel training to meet study requirements.
Clinical Trial Assistant, 02/2015 - 10/2017
St. John Medical Center City, STATE,
  • Demonstrated excellent organizational skills in addition to the technical skills required for coordinating and verification of all in-house documents generated by study sites, monitors and other related sources involved in clinical research studies.
  • Assisted Clinical Trial Manager in identifying opportunities research workflow process.
  • Improvement, providing recommendations, and contributed to achieving department and hospital targets for quality and safety.

EDUCATION

  • Maintained a level of accuracy that minimized data query rate and ensures data are accurately.
  • Transcribed to meet SOP and audit expectations.
  • Reviewed study and researched documents for completeness and accuracy in accordance with ALCOA+C guidelines.
  • Served as a point of contact for field-based monitors and study sites.
  • Tracked study documents to be uploaded to electronic trial master file.
  • Assisted in the planning and organizing of investigator meetings and trainings.
  • Proactively identified study related issues that arise from time to time and provided recommendations for resolution.
  • In-house tracking of activities at study sites to ensure adherence to Good Clinical Practices (GCPs), Standard Operating Procedures (SOP) and all study protocols.
  • Collected, reviewed, and processed regulatory documents from investigator sites.
  • Participated in projects team meetings, prepared all site documents and visit reports for filing in the Trial Master File.
  • Assisted in other areas of clinical study projects as may be assigned.
  • Met timeline of ensuring all pages entered in EDC to meet Database lock.
  • Performed drug accountability and return of specimens to biostorage.
  • Provided sites training for temperature deviation.
  • Ensured PI signed off on all source documents and have adequate communication with Monitors.
  • Performed clinical research support functions as assigned by the clinical trial manager including but not limited to informed consent for both interventional, non-interventional studies, data abstraction and recording in CRFs.
Education and Training
Bachelor of Science: Botany, Medical, Expected in
-
University of Port Harcourt, Innovations University of Minnesota - Rivers,
GPA:
Status - Online Program). v Clinical Pharmacoepidemiology Coursera (Online Program) Ongoing
v Master's: Public Health Management, Expected in
-
University of Lamar- Online - ,
GPA:
Status - On-going). Member of ACRP.
Certifications
CITI Program-Good Clinical Practice Course- GCP, CITI Program – Good Clinical Documentation. All on boarding specific training relating to protocols and specific EDC’s and CTMS’s.,

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Resume Overview

School Attended

  • University of Port Harcourt, Innovations University of Minnesota
  • University of Lamar- Online

Job Titles Held:

  • Clinical Research Coordinator/Case Manager
  • Clinical Research Associate II
  • Clinical Research Associate
  • Clinical Trial Assistant

Degrees

  • Bachelor of Science
  • v Master's

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