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Clinical Project Manager, Medical Specialties Resume Example

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CLINICAL PROJECT MANAGER, MEDICAL SPECIALTIES
Professional Summary

Highly motivated and committed healthcare leader with proven history of superior performance at individual, team and organizational levels. Strong ability to motivate multidisciplinary teams towards goal achievement via relationship development and implementation of continuous improvement processes. Outcomes-oriented professional looking to bring clinical background and operations management skills to support a value-based care environment.

Skills
  • Practice Optimization
  • Multi-site Operation Improvement
  • Multidisciplinary team collaboration & management
  • Relationship building
  • Project Organization
Work History
04/2020 to Current
Clinical Project Manager, Medical SpecialtiesIntermountain Continuum Of Care – Salt Lake City, Utah
  • Implement care and efficiency improvements to support and enhance clinical operations.
  • Collaborate with multidisciplinary teams to support endocrinology/diabetology and pulmonology specialties via implementation of clinical and operations strategies.
  • Current projects:
  • Practice optimization
  • Development of specialty-focused digital performance boards
  • Deploying implementation strategies for Retinavue 700,Tidepool diabetes platform, and Pulmonix endobronchial valve.
  • Coordinating TeleDiabetes pilot with clinical, operations, and CTIS teams
  • Comprehensive strategy development for pulmonology and endocrinology
  • Supporting teams in the use of HealtheRegistries advisories for closing care gaps in specialty care
  • Policy & procedure development for inpatient continuous glucose monitors
  • Developing inpatient glucose and insulin timeliness strategies
  • Coordinating implementation of eConsults for pulmonology;
  • Integration with Intermountain NV Endocrinology
07/2018 to 04/2020
Practice DirectorIntermountain Memorial Clinic – Salt Lake City, Utah
  • Leader of ambulatory care operations for 52 caregivers and 19 providers on teams recognized for outstanding physician and caregiver relations.
  • Successes include: implementation of Internal Medicine Triage RN and unified message pool; completion of Learning Collaborative and mini-ATP course; piloted MyHealth+ platform and led pilot for userengagement and providing of feedback; participation in Thanks for Asking Podcast, Episode 43, ‘Fostering Engaged Caregivers' with Marc Harrison, CEO; 2019 ILT Poster Presentation contributor for ‘K-Card Implementation to Reduce Never Events in the Medical Group'; in-room scheduling and weekly check-ins contributing to over 85% AWV completion; Known for enthusiasm towards department and caregiver goal achievement, building relationships, accountability, effective crucial conversations with providers and caregivers, relevant huddles, inspiring personal growth, and having fun at work.
  • Registered Nurse Memorial Instacare & Kidscare Clinics.
  • Redesigned workflow processes for patient access and back-office, resulting in reduction of staffing costs by [Number]% system-wide.
  • Oversaw all financial transactions and management functions, strategically managing $[Number] operating budget.
  • Direct day-to-day administrative and operational functions for [Number]-bed facility, providing guidance and leadership to over [Number] employees across more than [Number] departments.
  • Devised and introduced initiatives and projects to maintain or improve existing facilities, allowing for maximization of capital component of Medicaid's per diem rate.
02/2016 to 07/2018
Registered NurseIntermountain Memorial Clinic – Salt Lake City, Utah
  • Led daily operations and patient flow in ambulatory care setting.
  • Directed the interdisciplinary clinical care team via delegation to caregivers and collaboration with physicians, promoting care delivery processes consistent with the healing commitments of Intermountain Healthcare to provide an excellent patient experience for pediatric and adult patient populations.
  • Instructor for Skills Day, March 2018.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
  • Updated patient charts using Cerner Powerchart with data to keep records current and support accurate treatments.
  • Performed triage on all incoming patients and determined severity of injuries and illnesses.
06/2008 to 08/2014
Lead Pediatric Outreach Nurse CoordinatorStanford Hospital & Clinics – Stanford, California
  • As the first Lead Pediatric Outreach Nurse Coordinator, worked closely with Pediatric Emergency Department Director of Physicians to create a program promoting care delivery processes for incoming pediatric patients, discharged pediatric patients and families for timely, consistent and appropriate care from before arrival to after discharge; developed skills for creating positive physician relations with ED and community pediatric physicians; Also led evidenced-based practice project via coordination with providers on metric improvement through implementation of triage-centered Lean strategies; resulted in improved efficiency with triage processes, reducing door-to-triage, door-to-doctor, and door-to-disposition times for patients in a 60-bed ED and Level I Trauma Center.
  • Supervised, directed and motivated high-quality performance from nursing staff.
Education
06/2020
Master of Business Administration: Healthcare Management
Western Governors University - Salt Lake City, Utah
05/2008
Bachelor of Science
St. Petersburg College - St. Petersburg, Florida
05/2004
Associate of Science: Nursing
Eastern Florida State College - Cocoa, FL
Additional Information

Registered Nurse · Utah License 9190497-3102 · Expires January 2021

Intermountain Advanced Training Program · Accelerated Version · January-April 2020

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Resume Overview

Companies Worked For:

  • Intermountain Continuum Of Care
  • Intermountain Memorial Clinic
  • Stanford Hospital & Clinics

School Attended

  • Western Governors University
  • St. Petersburg College
  • Eastern Florida State College

Job Titles Held:

  • Clinical Project Manager, Medical Specialties
  • Practice Director
  • Registered Nurse
  • Lead Pediatric Outreach Nurse Coordinator

Degrees

  • Master of Business Administration : Healthcare Management
    Bachelor of Science
    Associate of Science : Nursing

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