Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Accomplished healthcare professional equipped with natural leadership talents and proven business acumen. Specializes in effectively running and continuously optimizing medical facility and clinical operations. Proven talents in building strategic partnerships with stakeholders and driving necessary change.Prepared to bring 10+ years of progressive experience and take on a challenging position with opportunity to make a lasting impact on the community with healthcare outreach. [Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study].

Accomplished healthcare professional equipped with natural leadership talents and proven business acumen. Recognized consistently for performance excellence and contributions to success in the healthcare industry. Strengths in

  • Project oversight
  • Loss prevention management
  • Relationship building and retention
  • Business Development
  • Operational Improvement
  • Report compilation
  • Policy and procedure adherence
  • Business analysis
Work History
Clinical Project Manager, 04/2014 to Current
ParexelAmerican Fork, UT,
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Brought about industry-leading [Result] by applying strategic [Type] industry knowledge and leadership skills.
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Reduced benefits expenses by [Number]% by revamping company plans, including dental, life and disability.
  • Implemented dramatic improvement to reporting processes, reducing errors [Number]%.
  • Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
  • Delivered targeted advise on issues such as applicable employment regulations, compensation strategies and internal systems to help companies update antiquated or ineffective approaches.
  • Gathered information about each position and related occupation with employee interviews, field observations and industry research.
  • Leveraged statistical analysis to improve awareness, change behavior and drive continuous improvement in programs and processes.
  • Conducted incident investigations, participated in audits and collected data and information to maximize workplace safety.
  • Led [Type] team in delivery of [Type] project, resulting in [Result].
  • Directed recordkeeping and paperwork preparation in line with OSHA requirements.
  • Developed, implemented and trained on safety programs and injury prevention programs for [Number] clients in [Type] industry.
  • Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
Clinic Manager, 09/2012 to 04/2014
Gundersen Health SystemTri, WI,
  • Oversaw day-to-day business and clinical activities by establishing goals, objectives, standards of performance and policies and procedures when managing $[Number] annual budget and supervising [Number] employees.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices.
  • Built relationships with physicians to create steady referral pipeline.
Nurse, 06/2010 to 08/2012
Department Of Health And Human ServicesFairfield, ME,
  • Observed and reported patient condition, progress and medication side effects to accurately document updates.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Orchestrated quality-driven, cost-effective care for as many as [Number] patients each day in high-volume [Type] setting.
Ph.D.: Industrial And Organizational Psychology, Expected in
Northcentral University - San Diego, CA,
  • Member of [Honor's Society Name]
  • Dissertation: [Name of Dissertation]
MBA: Business Management, Expected in 04/2014
University of Mary - Bismarck, ND
Bachelor of Science: Nursing, Expected in 06/2010
MedCenter One College of Nursing - Bismarck, ND,

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School Attended

  • Northcentral University
  • University of Mary
  • MedCenter One College of Nursing

Job Titles Held:

  • Clinical Project Manager
  • Clinic Manager
  • Nurse


  • Ph.D.
  • MBA
  • Bachelor of Science

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