Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Experienced Cardio thoracic/ telemetry/ ICU step down RN licensed in Ohio  with strong clinical and people skills. I have had eight very successful years in leadership with four being in a clinical manager role. I have opened the IMCU at UH St. Johns and have grown the unit to the 23 bed unit that it is today. Professionally trained Nurse Manger with experience ensuring high standards of culturally competent care for wide variety of patients with diverse needs. Registered Nurse with 25+ years experience in clinical settings providing nursing care to diverse populations. Specialized in cardiac care for 18 years and critical care for 6 years. Provided critical evaluation of heart failure patients, and managed complex medication/treatment regimens. Desire to utilize leadership role to advance to nurse executive role. High-performing Manager with 4 years of healthcare experience in hospital critical care setting.
  • Project management authority
  • Resource management expertise
  • Intravenous therapy comprehension
  • Culturally competent care
  • Patient evaluation/intervention
  • Critical care nursing
  • Professional bedside manner
  • Diabetes, Hospice, and Stroke Patient Care
  • Qualified critical care nurse
  • Acute care expertise

Fast learner

Excellent communicator


Excellent staff engagement

Excellent patient Satisfaction

Highly energetic

Passionate about nursing

Work History
09/2010 to Current Clinical Nurse Manager IMCU and Nursing Administration Novant Health | Lexington, ,
  • Worked directly with multidiscipline  to achieve highest quality outcomes, excellent safety targets and exemplary patient experience scores .
  • Led clinical team in delivering care services that promoted optimal resident health.
  • Confidently managed the overall operation of nursing services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction, quality index scores and facility maintenance.
  • Educated staff on state and federal statutes, rules and regulations governing home care services.
  • Certified that equipment and supplies were properly maintained for quality patient care and safety.
  • Coordinated nursing department activities to ensure availability of appropriate clinical and support staff for staffing of unit.
  • Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.
  • Facilitated an on-going assessment of patient/family needs and implementation of interdisciplinary team care plan.
  • Investigated and reported issues relating to patient care or conditions that might hinder patient well-being.
  • Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.
  • Closely collaborated with management team to make necessary improvements and satisfy resident needs.
  • Monitored Infection Control and Critical Incidents, Risk Management and Quality Improvement plans.
  • Created and maintained computerized record management systems to record and process data and generate reports.
  • Worked closely with physicians to maintain excellent relationships to facilitate care management.
  • Hard focus on patient experience



06/1995 to 07/2000 clinical coordinator Cancer Treatment Centers Of America | Phoenix, ,
  • Charge nurse on cardiac step down unit. Oversaw average of 40patients per shift.
  • Delegated staff nurse duties.
  • Provided direct patient care
  • Formulated plan of care and follow through
  • Developed relationship to collaborate with physicians and other team members 
07/2000 to 08/2002 RN 2 Moses Cone Hospital | City, STATE,
  • Assessed need for, ordered, obtained and interpreted appropriate lab tests.
  • Chronic patient care in cardio thoracic CV ICU, adeptly handling all aspects of treatment from medication to wound care and post cardio thoracic surgeries to monitoring for cardiac and surgical complications.
  • Oversaw and was charge nurse for  clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.
  • Self-directed with astute judgment skills. High level of personal accountability.
  • Managed care for post-operative patients through discharge.
  • Performed lab tests and communicated results.
  • Liaised between patients and physicians to ensure patient comprehension of treatment plans.
  • Instructed patients and family members on proper discharge care.
  • Closely monitored acute conditions.
  • Initiated hospital-wide study to identify areas for process improvement.
  • Demonstrated ability to lead and motivate outstanding healthcare teams.
  • Ensured HIPAA compliance.
  • Diagnosed and treated patients with chronic and acute health problems such as MI, arrhythmias, asthma, COPD and pneumonia.
09/2002 to 09/2010 Clinical coordinator/ Staff nurse EMC | City, STATE, See above from other role at UH EMC
Expected in 1989 High School Diploma | Elyria catholic High School , Elyria ohio, GPA:
Expected in 1995 Associate of Applied Science | Nursing Lorain County Community College, Elyria ohio, GPA:
Expected in 2015 Bachelor of Science | Nursing Ohio University, Athens Ohio, GPA:
Expected in Current Master of Science | Nurse executive with a double masters in business Chamberlain college of Nursing, online, GPA:

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School Attended

  • Elyria catholic High School
  • Lorain County Community College
  • Ohio University
  • Chamberlain college of Nursing

Job Titles Held:

  • Clinical Nurse Manager IMCU and Nursing Administration
  • clinical coordinator
  • RN 2
  • Clinical coordinator/ Staff nurse


  • High School Diploma
  • Associate of Applied Science
  • Bachelor of Science
  • Master of Science

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