clinical nurse manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Dedicated and knowledgeable Registered Nurse offering more than 2 decades of hands-on patient care experience, as well as solid record of accomplishment in management roles. Focused on delivering high-quality services to support patients dealing with ESRD issues. Positive and upbeat with good listening skills and compassionate nature. Skilled at building patient trust, organizing supplies and managing crisis situations.

  • Excellent in communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management and decision making.
  • Mentoring and Coaching
  • Infection Control
  • Proficiency with the Microsoft office suite (Word, Excel, PowerPoint)
Clinical Nurse Manager, 05/2023 to Current
Willow Valley Retirement CommunitiesWillow Street, PA,
  • Provided strong leadership and guidance to nurses.
  • Established rapport with medical and clinical staff and administration.
  • Supervised hiring, training and development of nursing and PCT staff.
  • Reviewed charts for accuracy to reduce errors and verify completion of updates.
  • Evaluated performance of staff nurses, contributing to professional development.
  • Pursued opportunities and leveraged expertise to optimize patient care, improve outcomes and optimize performance of nursing team members.
Clinical Nurse Manager, 03/2013 to 04/2023
Willow Valley Retirement CommunitiesLancaster, PA,
  • Provided strong leadership and guidance to nurses.
  • Established and maintained positive relationships with physicians, research team, patients and families.
  • Mentored and coached nursing staff, listening to concerns and providing counsel.
  • Supervised hiring, training and development of nursing and PCT staff.
  • Delegated clinical and managerial responsibilities to staff.
  • Responsible for the administration of the daily business operations of the dialysis clinic including managing the functions and actions related to the center staff, quality of overall provision of patient care, maintenance of the physical plant and center equipment, and inventory control.
  • Implementing and maintaining a Continuous Quality Improvement (CQI) Process Improvement Team that involves staff and pertinent physicians in problem solving activities meeting on a regular basis to address identified issues.
  • Continually reviewing Center operations to ensure compliance with Federal and State laws. Ensures compliance with all state agency regulations.
  • Manages the day to day activities and workload of the facility staff providing guidance and leadership as appropriate to ensure the effective, efficient and timely execution of duties and tasks.
  • Responsible for participating in all on-site internal and external (state and federal) surveys.
Charge Nurse- Outpatient Dialysis Clinic, 11/2003 to 03/2013
Dean HealthWebster Groves, MO,
  • Collaborated with physicians and nursing staff to deliver quality care.
  • Trained other nurses on patient care and daily tasks, supporting growth and professional development.
  • Built and maintained excellent rapport with patients and loved ones.
  • Administered injections, medications and Central Venous Catheter care according to needs.
  • Maintained comprehensive patient care plans and monitored staffs' implementation of physician's orders.
  • Coordinated and performed patient admissions, transfers and discharges.
  • Audited patient charts in real-time, verifying accuracy and completion of information.
Staff RN, 07/2001 to 11/2003
NYU Hospital For Joint DiseaseCity, STATE,
  • Read physician orders and administered therapies, treatments and medications.
  • Collaborated with interdisciplinary healthcare professionals to create, implement and adapt individualized care plans.
  • Monitored patient vitals post-surgery, managed medical equipment and administered medications and IVs.
  • Facilitated transition to home care by providing patients with continued care information and discharge instructions.
  • Explained treatment procedures, medication side effects, special diets and physician instructions to patients.
  • Performed nursing rounds to complete scheduled tasks and interact with patients.
Education and Training
Bachelor of Science: Nursing, Expected in
Olivarez College - Paranaque City, Philippines,
  • Awarded Excellence in Clinical Leadership 2018 FMC in Chicago Il.
  • Co Author - Tracking Arteriovenous Fistula Maturation: A Novel Approach - Blood Purification Journal October 2018
  • Speaker - RRI, 21st International Conference on Dialysis: Advances in Kidney Disease, Sheraton New Orleans Hotel, New Orleans, LA January 2019
  • Co-Author - Estimated upper-body blood flow and central-venous oxygen saturation before and after percutaneous transluminal angioplasty in newly created vascular access. Published in ASN Abstract May 2019
  • Participant - Innovation Accelerator Workshop - Boston Mass., September 2019

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Resume Overview

School Attended

  • Olivarez College

Job Titles Held:

  • Clinical Nurse Manager
  • Clinical Nurse Manager
  • Charge Nurse- Outpatient Dialysis Clinic
  • Staff RN


  • Bachelor of Science

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