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clinical nurse manager resume example with 12+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Seasoned Clinical Nurse Manager offering 15 years' nursing experience in multiple specialties including; ICU Step-down, Emergency Medicine, Pediatrics, Orthopedic and Microvascular Surgery with success in leading teams while providing exceptional care to patients. Expert in all aspects of patient care and highly adept in working closely with physicians to achieve optimal patient outcomes. Proven leader focused on developing clinically competent, patient-focused teams. Accomplished in improving delivery of care, patient outcomes and nursing staff performance. Proficient in effectively using Epic and MCKesson software to manage patient care. Thorough and determined with dedication to quality and accuracy. Familiar with handling multiple projects in highly competitive environments. Solid interpersonal and collaboration skills. Excellent resource management and allocation skills.

Skills
  • Clinical Quality Improvement
  • Patient Advocacy
  • Care Planning and Management
  • Patient Health Education
  • Nurse Leadership
  • Relationship building and retention
  • EMR / EHR
  • Records review
Work History
06/2020 to 01/2021 Clinical Nurse Manager St Mary's Health System | Bangor, ME,
  • Directed day-to-day nursing and operational functions for multiple provider pediatric practice, ensuring exceptional delivery of care when developing well-rounded nursing teams.
  • Responded to behavioral and medical crises codes.
  • Oversaw training, staffing and education of all nurses and clinical staff.
  • Responsible for
  • Administered performance evaluations and probationary reviews to assess nursing personnel.
  • Coordinated departmental operations according to administrative, legal and medical guidelines.
  • Interacted effectively with department managers to promptly correct problems and improve services.
  • Sought opportunities to improve patient care, outcomes and nursing staff performance.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
  • Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Acted as staff member advocate, encouraging and supporting direct reports to identify and resolve conflicts.
  • Completed audit papers by thoroughly documenting audit tests and findings.
  • Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
05/2012 to 06/2020 Charge Nurse Emergency Department Dean Health | Albany, WI,
  • Observed and reported patient condition, progress and medication side effects to accurately document updates.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients and answered questions about health condition, prognosis and treatment.
  • Collaborated with law enforcement on criminal cases by quickly reporting injuries and collecting needed evidence.
  • Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
  • Assisted patients dealing with traumatic injuries or illnesses, including stroke patients, accident victims and cardiac patients.
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
04/2010 to 05/2012 Staff Nurse, ICU Step-down South Shore Health | Hingham, MA,
  • Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
  • Assessed medical status of patients pre and post-operation by checking vital parameters and supervising food intake.
  • Followed all HCA ethical values and principles and adhered to HIPAA medical record regulations to promote patients' privacy.
  • Observed patients' vital signs and administered physician-prescribed medications and treatments.
  • Ordered, interpreted and evaluated diagnostic tests to identify and assess patient condition.
09/2008 to 04/2010 Staff Nurse, Pediatrics Emerald Pediatrics | City, STATE,
  • Identified patient care requirements by establishing personal rapport with patients and families.
  • Coordinated with physicians to perform bedside procedures such as vaccine injections, ear irrigations, growth chart calculations, wound care, and other testing procedures.
  • Offered patient education and advice related to and including acute illness care plans, pre- and post-operative instructions, medication administration, follow-up appointments and symptoms indicating emergency care.
Education
Expected in 12/2018 Masters Degree | Health Administration Ohio University, Athens, OH GPA:
  • Graduated magna cum laude
  • Graduated with 3.98 GPA
Expected in 12/2014 Bachelor of Science | Nursing Ohio University, Athens, OH GPA:
  • Graduated magna cum laude
  • Graduated with 3.97 GPA
Expected in 08/2008 Associate of Science | Nursing Central Ohio College, Newark, Ohio, GPA:

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Resume Overview

School Attended

  • Ohio University
  • Ohio University
  • Central Ohio College

Job Titles Held:

  • Clinical Nurse Manager
  • Charge Nurse Emergency Department
  • Staff Nurse, ICU Step-down
  • Staff Nurse, Pediatrics

Degrees

  • Masters Degree
  • Bachelor of Science
  • Associate of Science

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