Dedicated and compassionate Registered Nurse with more than 20 years experience caring for patients within inpatient and outpatient care settings. Works well with diverse patient populations, foster trusting relationships and committed to delivering high-quality care to achieve optimal patient outcomes.
Skills
High Standards of Professionalism
Patient Assessment and Care
Health Promotion and Disease Management
Critical Thinking and Problem Solving
Organization and Time Management
Effective Communication
Empathetic and Culturally-Sensitive Care
Allscripts EHR System
Patient and Family Education
Inpatient and Outpatient Care
Teamwork
Adaptability
Telephone Triage and Follow-up
Customer Service
Experience
Clinical Nurse - Ambulatory/Ophthalmology , 08/2018 to Current Northwest Community Healthcare – Schaumburg, IL,
Function as an Ambulatory Care Nurse for 10 Ophthalmologist, 1 Optometrist, and support staff at main campus and 5 satellite locations.
Prioritize patient care needs, assist with managing daily clinic operations to maintain the flow of clinic.
Provide exceptional care for pediatric, adults patients and their families.
Provide ocular health education including various diagnosis, surgeries, medications, and community resources.
Perform telephone triage for new and established patients based on stated symptoms and determine need of urgency for appointment.
Maintain accurate documentation using electronic health records in accordance with HIPAA regulations.
Collaborate with physicians and staff in other disciplines.
Follow up on post surgical patients.
Submit prescription refills in a timely manner.
Initiate prior authorizations for prescribed medications.
Educate patients and families on disease management.
Clinical Nurse - Ambulatory/Psychiatrist, 02/2015 to 08/2018 Phoenix Children's Hospital/PCMG – City, STATE,
Functioned as an Ambulatory Care Nurse for 5 Psychiatrists, 2 Mental Health Therapists, and various support staff at main campus and 2 satellite locations.
Prioritized patient care needs and assisted in managing daily clinic operations to maintain the flow of clinic.
Provide exceptional care for pediatric patients and their families.
Developed guidelines manual for Psychiatry Bridge Program.
Provided education concerning diagnosis, disease management, medications, and community resources.
Reviewed referrals to assist in scheduling appointments for new patients.
Maintained accurate documentation using electronic health records in accordance to HIPAA regulations.
Collaborated with Psychiatrists and multidisciplinary team to ensure quality care.
Submitted medication refills and prior authorizations.
Provided leadership/mentor support staff.
Performed telephone triage and schedule appointments based on stated symptoms.
Clinical Nurse, 11/2008 to 02/2015 Phoenix Children's Hospital, 5B Psychiatry Unit – City, STATE,
Coordinated ongoing educational objectives to enhance staff competencies in safety, quality and core measures.
Provided comprehensive care to pediatric patients aged 12 years old and younger in an 11-bed locked unit, including medication administration, and close supervision to maintain patient and staff safety.
Performed quality control measures including chart audits and monitoring the use of prn psychotropic medications.
Performed venipuncture, monitor lab results and report abnormal results to Psychiatrist in a timely manner.
Educated patient and families on medications, treatment plan, discharge plan, and community resources.
Carried out comprehensive care focused on patient needs and meeting care goals.
Triaged patients' issues based on stated symptoms, basic assessments and documented vitals.
Supervised Behavioral Health Technicians, Patient Care Technicians, and Sitters.
Effectively managed daily charting for each patient.
Handled various patient-oriented duties, including vital sign monitoring, medication administration and patient behavior assessments.
Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
Monitored patients prescribed psychotropic medications to assess medications' effectiveness and side effects.
Followed all safety protocols when administering subcutaneous and intramuscular injections.
Accurately documented all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
Education and Training
Bachelor of Science: Nursing, Expected in Grand Canyon University - Phoenix, AZ GPA:
Associate of Applied Science: Nursing , Expected in St. Louis Community College At Florissant Valley - St. Louis, MO, GPA:
Certifications
BLS/HCP, American Heart Association, 3/2020-3/2022
Additional Information
Level One Fingerprint Clearance Card, State of Arizona, 1/3/2016-1/3/2022
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