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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
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Professional Summary

Passionate Clinical Nurse with eighteen years of experience in acute care, progressive care, long-term care and hospice care environments. Strengths in critical thinking, problem-solving and team building backed by training in advanced nursing practice, nursing education, health care and business administration. Sound understanding of health care facility procedures and providing excellent family and patient education. Adept at working closely with providers, frontline nursing staff and members of the inter-professional team to meet agency goals. Skilled at working under pressure and adapting to new situations and challenges to best enhance the customer experience.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Skills
  • Practice Standards Implementation
  • Problem-Solving
  • Compliance Monitoring
  • Interdisciplinary Collaboration
  • Nursing Staff Supervision
  • Coaching and Mentoring
  • Procedures Development
  • System and process redesign
Work History
Clinical Nurse 11 Step 8 CLC- Hospice, 10/2021 to Current
Mainegeneral HealthOakland, ME,


  • Coordinate diagnosis, exams and care for assigned patient caseload each shift
  • Oversee admissions and discharges and review of nursing staff scheduling to ensure safe staff/patient ratios to support quality patient care outcomes and prevent staff burnout
  • Administer treatments, monitor patients, evaluate results and refer to providers for further interventions as determined to improve patients' quality of life outcomes.
  • Collaborate with multidisciplinary team to evaluate patient data and develop patient care plans.
  • Maintain departmental policies, procedures and patient care standards based on evidence-based practice guidelines and expert opinions.
  • Stay current with health system initiatives and incorporate evidence-based practice and research into care routine per agency policy
  • Evaluate nursing practices and processes for alignment with best clinical practice and recommend changes based on research evidence to improve patient outcomes
  • Develop and maintain productive, caring relationships with families by serving as an advisory resource by educating on care plans, support resources, and providing timely updates on patient progress to improve the customer experience
  • Participate in and encourage staff participation in redesigning systems and processes to reduce harmful errors



Clinical Nurse 11 Acute Care, 01/2021 to Current
UchealthBroomfield, CO,
  • Collaborate with multidisciplinary team to evaluate patient data to determine and develop patient care plans.
  • Monitor patients post invasive procedures to rule out complications, evaluate results and prepare them for further courses of treatment based on findings
  • Manage caseload of 4-5 patients per shift by administering medications, respiratory care, IV resuscitation, antibiotic therapy, and offering psychological support to patients and family
  • Complete patient admissions, and coordinate transfers and discharges to receiving facilities in a seamless manner to ensure safe care continuity through effective nurse-to-nurse handoffs at care transitions.
  • Demonstrate knowledge of technical procedures and proper equipment use; engage in information sharing with colleagues to foster mutual knowledge and skills acquisition and personal growth
  • Use Epic software to track patient status, treatments and outcomes while maintaining complete data confidentiality in compliance with HIPAA regulations.
  • Advocate for patients to ensure that gaps in care are addressed in a timely manner to ensure high quality patient care outcomes and customer satisfaction
  • Complete continuing education modules and engage colleagues in scholarly discussion of application of the same while identifying opportunities for using information for improving care processes


Nursing Instructor, 08/2011 to 08/2021
Durham Technical Community CollegeCity, STATE,
  • Contributed educational and clinical expertise to help optimize training courses and boost student learning.
  • Assessed student knowledge levels and abilities with detailed assessments: HESI, NCLEX, Elsevier learning technologies; participated in student success training modules to enhance student testing capabilities
  • Supported student educational and vocational planning to help each optimize learning strategies and reap long-term career benefits: student advisement and course planning
  • Oversaw laboratory and clinical environments to help students advance knowledge and abilities.
  • Updated course strategies and content continuously based on current trends and technological, clinical practice guidelines, evidence-based research and advancements in healthcare.
  • Developed and created clinical assignments to assess student skills.
  • Prepared and delivered 4 lectures per week to undergraduate students on topics such as pharmacology, medical-surgical nursing and medication dosage calculations.
  • Coordinated with clinicians to develop and coordinate student clinical experiences in hospital setting.
  • Directly cared for patients at least 24 hours weekly to maintain currency on clinical techniques.
Nursing Supervisor, 01/2007 to 09/2020
Wake County Sheriff's OfficeCity, STATE,
  • Trained new nurses in proper techniques, care standards, and safety protocols informed by current clinical practice guidelines and evidence-based research.
  • Assessed patients at admission to determine individual patient care needs and developed comprehensive care plans with input of inter-professional healthcare team including physician, physician assistants, psychiatrists, and psychologists.
  • Maintained proper staff levels within budget parameters to deliver high levels of care to every patient: redeployed internal staff by changing caseloads to fill shortfalls from staff callout; personally filled staff position where gaps existed or covered two positions when necessary to ensure care continuity; activated PRN resource as needed.
  • Conducted root cause analyses of "hits and near miss" incidents in patient care per agency policies and utilized findings to improve processes and close gaps in care delivery
  • Interviewed, recruited, instructed, mentored employees and promoted high level of care quality to patients.
  • Developed and delivered training modules in response to staff needs assessment gaps identified: mental health; infection control
  • Developed monthly staffing rosters and updated the same on a day-to-day basis to reflect changes from projected to actual staff availability. Coordinated care across departments and agency units to ensure seamless operations and quality care delivery.
  • Procured pharmaceuticals and medical devices and managed inventory utilizing Just-in-Time system to ensure services were adequately resourced while keeping within budgetary guidelines: evaluated decision options regarding alternative vendors based on costs/ quality
Clinical Nurse 11- Progressive Care Telemetry Unit, 06/2003 to 09/2010
Duke University Health SystemCity, STATE,
  • Monitored patient caseload of 4-6 patients per shift, evaluated results and recommended further courses of treatment to quickly improve patient outcomes.
  • Collaborated with multidisciplinary team to evaluate patient data: VS, Chemistry, hematology, coagulation, therapeutic drug monitoring data to determine changes in patient care plans that reflect changes in patient health status
  • Stayed current with health system initiatives and evaluated care routines for alignment with the latest evidence-based research: wound care practices; IV flushing, management of urinary catheters, central line catheters.
  • Participated in redesigning systems and processes to minimize risk of harmful errors and prevent patient harm: medication administration safe zones
  • Explained side effects from medications and provided appropriate level education to patients with heart failure, dysrhythmia, coronary artery disease and other chronic diseases.
  • Quality Improvement Project leader in successful Falls prevention initiative that was adopted system-wide
  • Evaluated patient progress and responses to various treatments
Clinical Nurse 11- LTC/SNF, 01/2004 to 01/2006
Nurse Care Of North CarolinaCity, STATE,
  • Monitored patients, evaluated results and initiated appropriate referrals to improve treatment and improve patient outcomes for caseload of 30 patients daily.
  • Delegated and supervised care delivered by LPNs and unlicensed assistive personnel: CNAs; healthcare techs, medication techs
  • Collaborated with multidisciplinary team to evaluate patient data and determine patient care plans.
  • Coordinated patient care for caseload of over 30 patients per shift to ensure that each patient's individualized care needs were met: PT, recreation therapy
  • Administered treatments: enteral feeding, respiratory care including nebulizer and tracheostomy care; wound care, and phlebotomy services by applying appropriate technical knowledge and proper equipment use
  • Monitored patient progress and responses to various treatments: blood glucose management; blood pressure management; respiratory care; IV fluid resuscitation, and referred to provider for consideration of change in plan of care as data trends indicate
  • Incorporated patient histories, complaints and current symptoms to inform care decisions and develop plans of care
  • Completed initial comprehensive health assessments on admission and weekly skin assessments in compliance with CMS standards
Education
DNP: Health Systems Management, Expected in 12/2017
University of North Carolina At Chapel Hill - Chapel Hill, NC
GPA:
  • Relevant Coursework Completed: Standardizing nurse-to-nurse patient handoffs: A quality improvement project to improve end of shift nurse-to-nurse communication using the SBAR I-5 handoff bundle.in a correctional healthcare setting
MSN Ed; AGNP: Nursing Education; Advance Practice Nurse , Expected in 09/2010
Duke University School of Nursing - Durham, NC
GPA:
Associate of Science: Nursing, Expected in 05/2003
Durham Technical Community College - Durham, NC
GPA:
MBA: Health Care Administration, Expected in 12/1993
Howard University - Washington, DC
GPA:
Affiliations
  • American Association of Nurse Practitioners
  • North Carolina Nurses Association

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Resume Overview

School Attended

  • University of North Carolina At Chapel Hill
  • Duke University School of Nursing
  • Durham Technical Community College
  • Howard University

Job Titles Held:

  • Clinical Nurse 11 Step 8 CLC- Hospice
  • Clinical Nurse 11 Acute Care
  • Nursing Instructor
  • Nursing Supervisor
  • Clinical Nurse 11- Progressive Care Telemetry Unit
  • Clinical Nurse 11- LTC/SNF

Degrees

  • DNP
  • MSN Ed; AGNP
  • Associate of Science
  • MBA

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