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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

I am a compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments and hospital environments. I am culturally sensitive and work well with diverse patient populations, while fostering trusting relationships to improve outcomes. I am committed to building integrated nursing teams and improving patient outcomes at hospital level. I am adept at maintaining high training, hospital and regulatory standards. I have excellent oral and written communication talents to develop effective clinical policies and procedures.

Skills
  • Healthcare Administration
  • Team Leadership
  • Unit-Based Shared Governance
  • Patient Care
  • Scheduling
  • Employee Issue Resolution
  • Staff Management
  • Clinical Safety
  • Appointment Scheduling
  • Operations Oversight
  • Emergency Situational Awareness
  • Patient Relationship Management
  • Patient Health Education
  • Preventative Health
  • Chronic Disease Management
  • Staff Supervision
  • Precepting
  • Triaging
  • Personal Care Needs
  • Patient Relations
  • Office Production Evaluation
  • HIPAA
  • Patient Safety
  • Health Promotion
  • Emotional support
  • Patient transportation
  • Self-motivated professional
  • Responsible
  • Conflict resolution
  • Medical terminology knowledge
Work History
08/2018 to 01/2020 Clinical Manager, RN Promedica Senior Care | Redford, MI,
  • Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
  • Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
  • Managed care from admission to discharge.
  • Created work schedules for employees and oversaw functioning of billing department.
  • Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
  • Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
  • Led successful team comprised of RNs, LPNs and ancillary staff.
  • Regularly evaluated employee performance and provided feedback.
  • Developed and adjusted work schedules for staff.
  • Developed, implemented, revised and evaluated policies and procedures.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Reviewed financial resources and prepared reports showing resource allocations.
  • Reviewed operational policies and recommended solutions and change to medical director.
  • Recommended ways to reduce overhead and cut printing costs, effectively saving practice costs.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Participated in nursing research and evidence-based clinical audits and leveraged data to improve research-based methodologies within clinical areas.
  • Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
  • Oversaw overall operation of nursing services and patient care.
  • Maintained clinic's records and files, utilizing proper techniques to keep patient data confidential.
  • Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
  • Managed daily operations of clinic
  • Selected, promoted and terminated staff members.
  • Implemented ongoing learning strategies such as tutorials, instructional modules, and supervised hands-on sessions to help nurses and staff improve understanding of medical equipment and care best practices.
  • Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
  • Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
  • Managed employees with various personalities and from different cultures for large physician practice.
  • Implement new policies and educate staff on changes.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Facilitate hiring of qualified Behavioral Health personnel by interview applicants and making recommendations for employment.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
03/2017 to 08/2018 Charge Registered Nurse Stcharles | San Francisco, CA,
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Educated patients and answered questions about health condition, prognosis and treatment.
  • Monitored nursing care, patient assessment processes and treatment implementations.
  • Educated family members and caregivers on patient care instructions.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Built rapport with patients and family members to deliver exceptional care.
  • Identified unit areas of inadequacy and adjusted procedures to close gaps and improve policies.
  • Strengthened unit care standards and policies with focus on patient safety and dignity.
  • Performed patient assessments and adjusted care plans accordingly.
  • Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
  • Implemented quality patient care techniques to align with safety, health and organizational regulations.
  • Documented information in patients' electronic medical record, relaying information to clinicians and care providers to facilitate continuity of care.
  • Documented medications administered, treatments and patient procedures performed in appropriate records according to privacy requirements.
  • Educated patients and caregivers of various available external resources to support wound management, disease management and medication administration.
  • Interacted smoothly with patients and loved ones, updated on care plans and advocated for needs.
  • Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
  • Supervised patient admissions and discharges from hospital to home care, rehabilitative facility or self-care.
  • Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders and communicating with ancillary departments.
  • Collaborated with various healthcare professionals to determine specific and individualized care plan based on goals and long-term health.
09/2014 to 10/2016 Registered Nurse, Behavioral Health Universal Hospital Services, Inc. | Springfield, MO,
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Facilitated on-site activities, support groups and outings for clients.
  • Led successful team comprised of RNs, LPNs and ancillary staff.
  • Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
  • Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Monitored patient reactions to drugs and carefully documented findings.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Searched resident belongings prior to and during stays.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Performed client intake procedures according to internal standards for all new admissions.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
  • Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.

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  • Managed care from admission to discharge.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
Education
Expected in 05/2014 Bachelor Of Science | Nursing Marian University, Indianapolis, IN GPA:

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Resume Overview

School Attended

  • Marian University

Job Titles Held:

  • Clinical Manager, RN
  • Charge Registered Nurse
  • Registered Nurse, Behavioral Health

Degrees

  • Bachelor Of Science

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