LiveCareer-Resume

clinical manager resume example with 15+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Accomplished Registered Nurse with over 13 years of expertise in emergency services, surgical services, bedside patient care and nurse management. Integral in boosting employee morale with the use of teamwork and respect. Qualified, hardworking and driven to bring unmatched skills, integrity and leadership abilities to your healthcare facility. Offering excellent clinical knowledge and judgment combined with strong documentation, multi-tasking and problem-solving abilities. Well-versed in emotional intelligence, team collaboration, various leadership styles, and professional, effective communication.

Skills
  • Creative and Effective Problem Resolution Ability
  • Professional and Personal Integrity
  • Medical Supply Management/Resource Allocation
  • Patient Care Oversight
  • Lead JCAHO/AAAHC Accreditation Efforts
  • Extensive ER Bedside Care and Leadership/Charge Nurse Experience
  • ER Construction/Development Planning Committee
  • Strong Clinical Judgment
  • Task Delegation
  • Budget Management
  • Patient Education and Advocacy
  • Active Listening with Open, Effective Communication
  • Staff Supervision, Coaching and Mentoring
  • Critical Thinking
  • Corrective Action Implementation
  • Hiring and Terminations
  • Medical Records Management
  • Well-Trained in Word, Excel, One-Note, PowerPoint, Epic and electronic prescriptions
Education and Training
Western Governors University Salt Lake City, UT Expected in 12/2023 Master of Science : Nursing Leadership and Management - GPA :
Western Governors University Salt Lake City, UT Expected in 06/2023 Bachelor of Science : Nursing - GPA :
  • Excellence Award Recipient: Informatics for Transforming Nursing Care - May 2023
College of the Canyons Valencia, CA Expected in 2010 Associate of Science : Registered Nurse - GPA :
California State University Northridge, CA Expected in 2006 Bachelor of Science : Kinesiology - GPA :
Glendale Community College Glendale, CA Expected in 2004 Associate of Arts : - GPA :
Certifications
  • Registered Nurse in California and South Carolina
  • BLS/ACLS Certifications up to date
  • Genetics, Genomics, and Genethics Certification - 2023
  • End-of-Life Nursing Education Certification (ELNEC) - 2023
  • Sexual Orientation and Gender Training/Certification (SOGI) - 2023
  • Rapid Response Team Nurse (RRT) Trained
  • Mobile Intensive Care Nurse Certification (MICN)
  • Critical Care Transport Nurse (CCT) Trained
Experience
Common Spirit - Clinical Manager
Edmonds, WA, 08/2019 - Current
  • Encouraged high morale and staff retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
  • Administered financial operations, budget development, expenditure authorization, accounting, and service rate pricing.
  • Spearheaded clinical training and orientation for newly hired staff and continued education for current staff.
  • Employed active listening and interpersonal talents to effectively interact and collaborate with various individuals, including physicians, support staff, patients and fellow employees.
  • Managed overall operation of nursing services and patient care by coordinating and handling infection control efforts, work schedules, quality assurance, patient care, safety risk management and facility maintenance.
  • Improve policies and procedures through development, implementation, revision and evaluation of new, evidence-based protocols.
  • Delegated tasks to each member of staff and oversaw task completion, offering assistance to promote success.
  • Interviewed applicants and made recommendations for new hires.
Atlantic Health System - Registered Nurse Emergency Department
Rockaway, NJ, 02/2011 - 05/2019
  • Provided excellent direct care to a diverse patient population of all ages, with a wide variety of ailments and injuries by completing nursing assessments, computer charting, obtaining specimens and administering medications
  • Held the role of emergency room charge nurse for 8 years in a busy 36 bed emergency department, leading a team of 18 nurses, 7 EMTs, 4 ER physicians and support staff
  • Performed as Critical Care Transport Nurse, Rapid Response Team Nurse and Mobile Intensive Care Nurse in addition to charge nurse and ER nurse roles
  • Prioritized patient care assignments based on patient condition, responding to unanticipated interruptions while delegating care to achieve optimal, safe and effective outcomes
  • Stabilized critically ill or injured patients through deployment of life-saving equipment and techniques, including TPA, TTM, cardioversion, sepsis management and mass transfusion protocols
  • Collaborated with multidisciplinary healthcare specialists, including ER and inpatient physicians, ER and inpatient staff and ancillary departments, to devise, implement, and modify plans of care defining patient outcome goals; communicate with patients and caregivers to drive patient advocacy objectives
Lakewood Health System - Patient Account Representative
Sartell, MN, 07/2007 - 02/2011
  • Collaborated with all relevant parties to resolve billing issues, insurance claims and patient payments.
  • Ensured accuracy of patient information and identification.
  • Greeted visitors and established the purpose of their visit to ensure timely completion of check-in procedure.
  • Observed strict confidentiality and safeguarded all patient-related information.
  • Collected and processed copayments and out-of-pocket charges.
Honors
  • Shining Star Employee- Recognition of employee by fellow team members within the emergency department for teamwork, leadership and kindness
  • Guardian Angel Recipient- Recognition awarded by patients at Providence Saint Joseph Hospital for demonstrating outstanding service and compassion during their care
  • City of Los Angeles Certificate of Appreciation- Recognition and gratitude awarded by the city of Los Angeles for heroic courage, diligent effort and expedient live saving treatment which resulted in saving a patient's life

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Resume Overview

School Attended

  • Western Governors University
  • Western Governors University
  • College of the Canyons
  • California State University
  • Glendale Community College

Job Titles Held:

  • Clinical Manager
  • Registered Nurse Emergency Department
  • Patient Account Representative

Degrees

  • Master of Science
  • Bachelor of Science
  • Associate of Science
  • Bachelor of Science
  • Associate of Arts

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