Clinical and Administrative Medical Assistant with 6 years experience in health care environment. I am skilled in providing excellent health care within the ambulatory settings, clinical, acute care, and Hospital settings. Equipped with the knowledge, and understanding of processing confidential paperwork, electronic medical records, medical billing and coding insurance coding and processing of insurance claims. Excellent when it comes to providing quality patient care. Established record of reliability and creating positive rapport with patients, family and staff. Trustworthy caregiver experienced in diverse hospital settings. Special emphasis in Emergency Medicine. Demonstrate growth potential and adaptability. In return, offering quality, not quantity of experience.
Medical Assistant Certificate
BLS Certified -American Heart Association for Health care Provider
Accomplished in hematology
Laboratory diagnostic equipment
Advanced word processing
Complex problem solver
Excellent lab practices
Rapid tests (Strep A, Influenza, and RSV)
Quality control procedures
Clinical assays proficiency
Dedicated team player
Billing and coding
Claims appeal procedures
Insurance eligibility verifications
Promptly and efficiently distributed specimens to different facilities and labs.Performed various administrative duties, including data entry and document preparation.Correctly prepared laboratory equipment and instrumentation required for tests, research, process or quality control.Developed and maintained positive customer relationships through effective communication.Demonstrated testing procedures and equipment to new laboratory personnel.Closely followed trends and techniques in medical laboratory testing.Performed highly complex tests on clinical specimens for diagnostic purposes.Accurately recorded and reported test results according to established procedures.Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Maintained the front desk and reception area in a neat and organized fashion.Served as central point of contact for all outside vendors needing to gain access to the building.Made copies, sent faxes and handled all incoming and outgoing correspondence.Received and distributed faxes and mail in a timely manner.Received and screened a high volume of internal and external communications, including email and mail.Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.Managed daily office operations and maintenance of equipment. Submitted lab orders for claims processing and billing.
As a EKG Technician I provide personal nursing care in pre- and post-operative situations. I also attended to patients with chronic illnesses. Recognized and reported abnormalities and/or changes in patients' health status to nursing staff. Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided. Read and recorded temperature, pulse and respiration. Completed and submitted clinical documentation in accordance with agency guidelines. Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus. Collectively working with other Technologist throughout the Hospital, the Heart Stations provides diagnostic information regarding the patient's cardiac function through an electrocardiogram or rhythm strip. This gives a graphic display of the electrical activity of the heart and is used in the investigation of the heart disease. The procedure is non-invasive and painless.
Read and recorded temperature, pulse and respiration. Observed and documented patient status and reported patient complaints to the case manager. Recorded patients' medical history, vital statistics and test results in medical records. Completed and submitted clinical Documentation in accordance with agency guidelines. Assisted with adequate nutrition and fluid intake. Documented resident records on daily flow sheets. Maintained a clean, orderly and well-stocked environment. Participated in the maintenance of safe conditions within the facility and other related areas.
Completed and submitted clinical documentation in accordance with agency guidelines. Prepared patient rooms prior to their arrival. Collected urine and fecal samples. Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus. Provided transportation, assistance and companionship to clients. Positioned residents for comfort and to prevent skin pressure problems. Assisted with transferring residents in and out of wheelchairs and adaptive equipment. Provided personal nursing care in pre- and post-operative situations. Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures. Recognized and reported abnormalities and/or changes in patients' health status to nursing staff. Exhibited compassionate care and communication with regard to issues of death and dying. Sensitive to the needs of geriatric patients. Comforted patients and provided them with reassurance and encouragement. Promoted continuity of care by accurately, and completely communicating to other caregivers the status of patients for which care is provided.
North Little Rock, 72231 Federal employee, responsible for processing all incoming and outgoing mail. Ensured that all parcels were thoroughly inspected for hazmat materials, ensuring safe delivery. Responsible for training new employees. Working with a diverse team to ensure the highest quality of mail delivery, and safety precautions. Responsible for collecting mail from Postal collection boxes, returning to the facility for delivery. Customer Service background in assisting customers with mailing packages within the local Post Office. Familiar with all federal guidelines in processing mail worldwide.
Bachelor of Science, Nuclear Medicine 2017 University of Central Arkansas - Little Rock, AR, USA
Volunteer for the American Red Cross Blood Drive
Attended Mini Medical school @UAMS 1991-1995
Volunteered with St. Vincent's Infirmary as Dietary Aide 1994
Volunteer as a MA with my church, Longley Baptist during our annual health care fair. Administering immunizations, checking blood pressure, and BMI measurements.
American Association of Medical Assistants
Healthcare: intravenous therapy, MEDISOFT, computerized charting, STD counseling, People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills
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