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Accomplished healthcare professional with experience addressing various business office needs through file and document management, inventory allocation and technical training. Proficient in maintaining stringent financial controls and timelines. Diplomatic and professional when communicating with incredible time management and multitasking expertise. Healthcare experience in multiple departments has proven to be extremely useful in addressing patient's concerns in multiple areas.
- Exceptional customer service
- Adaptive problem solving skills
- Patient chart management
- Medical office administration
- Documentation and reporting
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- Complaint resolution
- Proficient in Epic and LIS
- Health records review
- Medical terminology
- Knowledge of HIPAA and HITECH
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Health Information Management Specialist, 10/2021 to Current
Carle Foundation Hospital – Urbana, IL,
- Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
- Participated in committees to discuss electronic health records and methods to improve overall workflows.
- Compiled electronic patient records covering conditions, treatments and diagnoses.
- Processed patient admission and discharge documentation.
- Utilized Epic to manage and confirm patient data, such as insurance, demographic and medical history information.
- Handled high-volume data entry of demographics, disease etiology and extent and associated procedures or treatments.
Clinical Laboratory Assistant, 08/2020 to 10/2021
American Advanced Management, Inc – Sebastopol, CA,
- Organization of patient information and verification to ensure tests are being ran.
- Filing and keeping track of appropriate documentation of specimens and patient information.
- Reduced test turnaround time via strategic multitasking.
- Uses laboratory information system to determine test status and keep nursing personnel informed to assist in and expedite patient care.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Clinical Laboratory Assistant: Microbiology, 11/2019 to 08/2020
Bluestone Lane – New York, NY,
- Performs basic technical processes as assigned, based on specific department requirements. Performs testing under direct supervision in timely manner according to established policies, meeting performance standards and knowledge level determined for that testing. Processes and prepares patient samples for aerobic, anaerobic, AFB, and mycology tests.
- Tracks and locates missing specimens. Generates work lists, as required. Performs basic maintenance checks on laboratory equipment.
- Focuses on quality by ensuring that all work performed is accurate, complete and performed within time frames defined by department.
Bachelor of Science: Health Sciences, Expected in 05/2023
Arizona State University - Tempe, AZ
GPA:
Certificate: Nursing Assistant, Expected in 2019
Bay Area Medical Academy - San Francisco, CA
GPA:
- Certification in Basic Life Support (BLS)
- First Aide
- California Certified Nursing Assistant
- Nevada Certified Nursing Assistant
- Nevada Medical Laboratory Assistant
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