clinical care manager resume example with 6+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Two years of experience in enterostomal/wound care at Children's Hospital of Pittsburgh of UMPC. Maintain strong
reputation for achieving high levels of patient satisfaction. Additional expertise includes staff and patient education.
Seeking leadership role at UPMC Shadyside Vascular Clinic.
Skill Highlights
Basic Life Support (BLS) Certification
Skill Highlights
Wound care specialist Broad medical terminology knowledge
Ostomy care expertise Customer service oriented
Skilled in conducting physical examinations Communication and computer proficiency Healthcare: wound/ostomy care, computerized charting, medical terminology; People skills: great bedside manner,
enthusiastic people person, advanced problem-solving, great organizational skills
Professional Experience
01/2015 to 06/2015Clinical Care ManagerAvera Health | Creighton, NE,
Liaison between Blackburn's and wound care centers for the Wound Expert platform.
Collaborated with members of other departments to complete sales transactions.
Troubleshot issues with the ordering process and ensured corrective action.
Developed and enhanced 10 account relationships with new and existing clinics.
Realized an increase of 30-40 new orders a month from clinics.
Developed and presented power point presentations to internal staff regarding wounds and staging, advanced wound care treatments, and wound care supply options.
12/2012 to 12/2014Senior Professional Wound Care NurseKindred Healthcare | Northlake, IL,
Implemented the treatment and care for patients with wounds, ostomies, incontinence, fistulas and skin care.
Managed caseload of approximately 20 patients.
Provided clinical support to staff nurses and members of the interdisciplinary team.
Responsible for the placement of negative pressure wound therapy, advanced wound care dressings, and ostomy appliances.
Educated families and nursing staff and offered treatment recommendations.
Instructed during onboarding process for new nursing staff.
Lead monthly Skin Care Council Meeting, conducted weekly wound/ostomy rounds, and completed facility documentation.
Developed Excel spreadsheet for auditing and tracking tools.
04/2012 to 08/2012Wound Care CoordinatorStoneridge Retirement | Carlisle, PA,
Implemented the treatment and care of all pressure, vascular/stasis ulcers, and surgical wounds.
Conducted admission assessment, evaluated Braden Score, and initiated plans of care.
Educated residents and families regarding wounds and in-serviced nursing staff on wound staging and treatments.
Precepted new hires on proper wound care techniques.
Coordinated with doctors and registered nurses to develop care plans for patients.
Team Leader of weekly wound rounds.
Ensured completion of facility documentation.
Developed Excel spreadsheet for audit tools.
Generate weekly wound report.
08/2011 to 03/2012Registered Nurse Assessment CoordinatorStoneridge Retirement | Pine Grove, PA,
Maximized reimbursement by the timely completion and accurately capturing resident conditions on the Minimum Data Set (MDS).
Followed guidelines defined in the Resident Assessment Instrument (RAI) to ensure compliance with Medicare and Pennsylvania Department of Health regulations.
Formulated individualized care plans that included support from social services, dieticians, rehab specialists and medical staff and families.
Implemented and monitored care plans to ensure compliance with Medicare and commercial insurance requirements.
Trained individuals with ADL documentation.
Completed weekly assessment schedule.
Performed regular audits of documentation to assure accuracy and that documentation met regulatory expectations.
09/2008 to 11/2009Wound Care NurseHCR MANORCARE NURSING AND REHBILITATION | City, STATE,
Same duties as described above.
04/2008 to 09/2008RN Nurse Supervisor/Charge NurseHCR MANORCARE NURSING AND REHABILITATION | City, STATE,
Prioritized and delegated daily nursing care to nursing staff.
Completed admission documentation and verification of orders.
Assessed residents for any changes in conditions.
Communicated with doctors, ancillary services, and family members regarding resident issues.
Documented physician's orders and initiated/adjusted care plans as needed.
Completed daily medication distribution and treatments to residents.
Education and Training
Expected in 2010 to to Bachelors of Science | NursingWaynesburg University, Seven Fields, PAGPA: Nursing
Expected in 2005 to to Associate Degree | NursingCommunity College of Allegheny County, Pittsburgh, PAGPA: Nursing
Expected in 2000 to to Masters of Science | Health Management SystemsDuquesne University, Pittsburgh, PAGPA: Health Management Systems
Expected in 1992 to to Bachelors of Arts | Communications/EnglishUniversity of Pittsburgh, Pittsburgh, PAGPA: Communications/English
Licenses
Certified Wound Care Nurse, WOCN
Wound Care Certified, Wound Care Education Institute
Interests
Registered Nurse in the State of PA
Additional Information
Licenses
Registered Nurse in the State of PA
Skills
auditing, Basic, Council, Customer service, Department of Health, documentation, insurance, Team Leader, Life Support, clinical support, medical terminology, Excel, power point, nursing, organizational skills, People skills, presentations, problem-solving, sales, Skin Care, social services, spreadsheet, therapy, Wound Care, wounds
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