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Clinic Charge Nurse Resume Example

Resume Score: 80%

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CLINIC CHARGE NURSE
Professional Summary
Registered Nurse with 30+ years of behavioral healthcare experience in clinical settings providing nursing care to diverse populations. Over the span of my career, I have served as charge nurse in both outpatient and inpatient mental health settings, evening hospital supervisor, clinical coordinator, assistant director of Intake and Admissions; and currently interim director of 1 West.
Skills
  • Expertise in crisis intervention techniques
  • Biopsychosocial assessments
  • Skilled in intake interviewing
  • Adept at treatment and discharge planning
  • Knowledge of juvenile justice system
  • Strong clinical judgment
  • Supervisory training
  • Quality improvement competency
Work History
03/1981 to 07/1985
Clinic Charge NurseOccupations INC – Newburgh, NY
  • Organized and led four support groups per week in subjects related to physical and emotional health to ensure long-term patient well-being.
  • Coordinated patient scheduling with psychiatrist and renewal process of their medications 
  • Assessed need for, ordered, obtained and interpreted appropriate lab tests.
  • Effective counseling in health maintenance and disease management.
  • Liaised between patients and physicians to ensure patient comprehension of treatment plans.
  • Scheduled patient admissions and discharges.
  • Provided emergency management of acute situation's in sheltered workshop.
  • Maintained all confidential personnel files, license and CPR compliance records.
  • Supervised 3 staff and worked closely with Community Partners, OSHA and OVR
  • Counseled and educated patients about reproductive health issues and wellness.
07/1985 to 07/1988
Night Shift Charge NurseFalkirk Hospital – Central Valley, NY
  • Hospital Supervisor of Private Psychiatric Hospital inclusive of three separate units and Nursing Staff.
  • Provided staffing for three separate Nursing units.
  • Developed and implemented treatment plans and modified when needed.
  • Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints.
  • Observed and monitored client behavior and responses to treatment.
  • Oversaw 12 psychiatric nursing staff.
  • Offered and documented treatment consent forms in patient health records.
  • Kept abreast of new and developing information in the mental health field by regularly attending professional conferences and workshops.
  • Trained in substance abuse, co-occurring disorders, and the effect of employment and housing issues on mental health.
  • Self-directed with astute judgment skills. High level of personal accountability.
07/1988 to 11/1999
Evening Hospital SupervisorCharter Westbrook Hospital – Richmond, VA
  • Oversaw and managed clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.
  • Supervised Hospital Units providing support, guidance and staffing. Provided support to Sexual Offender Unit .
  • Provided direction for emergency care of patients, Assisted units in filling out appropriate paper work and reporting .
  • Answered patient and families concerns
  • Assisted in scheduling and coordination of admissions
  • Self-directed with astute judgment skills. High level of personal accountability.
  • Developed patient care plans, including assessments, evaluations and nursing diagnoses.
  • On Call after hours providing supervision and support to Hospital Staff.
11/1999 to Current
Assistant Director of Tucker IntakeChippenham Hospital – Richmond, VA
  • Documented patient information obtained from interviews.
  • Provided on-call care at all times of day and night.
  • Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.
  • Educated staff on state and federal statutes, rules and regulations governing home care services.
  • Interpreted and communicated new or revised policies to staff.
  • Established and oversaw implementation of an effective budgeting and accounting system that improved efficiency and reduced costs.
  • Represented and interpreted the agency's functions and services to other institutions, the public, government agencies and other organizations.
  • Developed and achieved financial and growth goals.
  • Strategically planned methods to achieve operational goals and targets.
  • Continually maintained and improved the company's reputation and positive image in the markets served.
  • Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.
  • Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment.
  • Reviewed customer survey information to prioritize areas of improvement.
  • Routinely collaborated with department managers to correct problems and improve services.
  • Investigated, provided and submitted information to Quality Department about special incidents, events and complaints.
  • Assisted in resolving and satisfying client requests and internal operational issues.
  • Facilitated an on-going assessment of patient/family needs and implementation of interdisciplinary team care plan.
  • Investigated and reported issues relating to patient care or conditions that might hinder patient well-being.
  • Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards.
  • Identified process improvements in the day-to-day functioning of the department.
  • Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
  • Participated in facility surveys and inspections made by authorized governmental agencies.
  • Confirmed accurate completion of forms/reports for the admission, transfer and/or discharge of each resident.
  • Analyzed patient and family feedback to identify opportunities for staff recognition as well as areas for improvement.
  • Initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards.
  • Established staff schedules and assignments based on facility needs and equipment availability.
  • Created and maintained computerized record management systems to record and process data and generate reports.
Education
1981
Associate of Applied Science: Nursing
Orange County Community College - Middletown, NY
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Resume Overview

Companies Worked For:

  • Occupations INC
  • Falkirk Hospital
  • Charter Westbrook Hospital
  • Chippenham Hospital

School Attended

  • Orange County Community College

Job Titles Held:

  • Clinic Charge Nurse
  • Night Shift Charge Nurse
  • Evening Hospital Supervisor
  • Assistant Director of Tucker Intake

Degrees

  • Associate of Applied Science : Nursing

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