Personable business professional that is a natural problem solver with strong analytical abilities that is comfortable in a fast-paced environment. Pro-active ability to identify, assess, improve/refine and solve complex challenges, processes and/or situations.
Enjoys improving business systems and teams by focusing on people and clear objectives. Self-starter with a passion for continuous learning and improvement. Customer-oriented and skilled at relating to and connecting with people from all backgrounds. Trained and well versed in advanced Excel modeling.
Microsoft Certification, MB2-712 Exam - Customization and Configuration MS Dynamics CRM 2016
Microsoft Dynamics Learning Portal (2016)
SkillPath Workshop Seminar/Workshop, Managing Multiple Projects, Objectives and Deadlines, 2014
SkillPath Workshop Seminar/Workshop, The Conference on Customer Service, 2014
ASAE University Certificate, Association Membership Management, 2012
Prince George's Community College College Courses, General Studies, 1984 - 1985
Hospital Responder at Interact October 2013 - Present
Provide hospital advocacy to survivors of sexual assault at S.A.F.E Center, Wake Medical or other area hospitals.
VP, Communications at Wake Young Men's Leadership Academy PTSA July 2013 - July 2015
Provide effective WYMLA PTSA communication through team leadership and utilizing volunteers with publishing weekly newsletter (MailChimp), maintaining & updating website (Wordpress) and social media communications (FB) as well as assisting in implementing a stronger more unified communication process.
Vice President at Protech Business Solutions User Group (PUG) September 2014 - August 2015
Assist to plan and organize online or face to face PUG activities that facilitate the exchange of experiences and ideas among users of the Protech Business Solutions tool (MS Dynamics CRM) and to act as a communication channel between the users and Protech staff.
Asst Co-ordinator, Triangle Youth Symphony at Philharmonic Association September 2012 - April 2013.
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