Client Services and Marketing Director, 05/2018 - 09/2018 Integrated Electrical Services, Inc. – Gilbert, AZ,
Maintained a high-level of client relationships in addition to managing a fast-paced office.
Provided leadership to build affiliations crucial to the success of the firm, and managed a variety of special projects, some which had organizational impact.
Scheduled and coordinated meetings, corporate events, appointments, and travel arrangements for Attorneys and staff members.
Trained 3 legal assistants during a period of company expansion to ensure attention to detail and adherence to company policy.
Created and edited InfusionSoft campaigns and broadcasts.
Processed multi-department files and ensured preliminary materials were present for drafting.
Designed and executed ads, email blasts, presentations, and any and all firm marketing materials.
Developed new filing and organizational practices, saving the company over $3,000 per year in contracted labor expenses.
Maintained utmost discretion when dealing with sensitive topics.
Managed travel and expense reports for department team members.
Maintained a high-level of client relationships in addition to managing a fast-paced office.
Provided leadership to build affiliations crucial to the success of the firm, and managed a variety of special projects, some which had organizational impact.
Scheduled and coordinated meetings, corporate events, appointments, and travel arrangements for Attorneys and staff members.
Trained 3 legal assistants during a period of company expansion to ensure attention to detail and adherence to company policy.
Created and edited InfusionSoft campaigns and broadcasts.
Processed multi-department files and ensured preliminary materials were present for drafting.
Designed and executed ads, email blasts, social media posts, website content, presentations, and any and all firm marketing materials.
Developed new filing and organizational practices, saving the company over $3,000 per year in contracted labor expenses.
Maintained utmost discretion when dealing with sensitive topics.
Managed travel and expense reports for department team members.
Supervision of day-to-day office management and overall operational maintenance.
Handled a high level of customer service inquiries and issues for all 140+ studios.
Drafted and publishing all studio program/workshop content, and marketing materials.
Coordinated and assisted with events at all corporate owned studios.
Solidified strong relationships with vendors resulting in discounts for our franchisees.
Wrote and distributed corporate and studio marketing newsletters and email blasts.
Established a growing and concise community outreach class for new owners.
Developed training for all new owners, namely scheduling their classes, meals, and providing accommodations.
Book Promotions Coordinator, 10/2010 - 12/2011 DORRANCE PUBLISHING, CO – City, STATE,
Efficiently directed all Rose Dog Books and Red Lead Press publicity campaigns.
Authored, edited, launched and distributed press releases to proper media contacts.
Assisted merchandising coordinator with promotional materials.
Addressed sales team queries concerning promotional packages for newly signed authors.
Created a media buzz while coordinating in-store book signings and readings for authors.
Staff Writer, 06/2009 - 12/2011 NATIONAL LAMPOON – City, STATE,
Wrote, edited and published articles for the NL website and Zaz blog.
Marketed National Lampoon's presence on social networking and book marking sites.
Proofread articles for fellow editors.
Creative Director, 10/2007 - 12/2008 URBAND & LAZAR MUSIC PUBLISHING, CO – City, STATE,
Coordinated and expanded music selections targeting age specific demographics for film/ television/.
advertising.
Enhanced artists media awareness through compelling press releases and biographies.
Handled administrative ranging from catalog maintenance, phone management and artist relations.
Education
Bachelor of Arts: Liberal Studies, Expected in October 2007 - Bennington College - Bennington, VT GPA: Liberal Studies
Bachelor of Arts: Liberal Studies, Expected in May 2009 - Antioch University - Los Angeles Culver City, CA GPA: Liberal Studies Graduated Cum Laude
Summary
Client relations and executive administrative professional with 10+ years of experience with a focus in communications,
marketing, social media, and office management, a background in writing and design, Possesses a B.A. in Liberal Studies with advanced skills in Microsoft Office, CRM, legal softwares, and Adobe Suite.
Highlights
Microsoft Office (Word, Excel, PowerPoint), Outlook, Adobe DC, CRM, InfusionSoft, Photoshop, and social media platforms
· Mac and PC proficient
· 80 WPM
· Web and tech savvy, require little to no training
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