Transformational leader possessing 20+ years of experience managing daily operations in healthcare/human services roles. Regarded for the ability to streamline process improvement initiatives, resulting in significant increases in revenue, enhancement of procedures and optimization of available resources. Skilled in building, training, and managing high performance teams dedicated to maintaining regulatory compliance and exceeding set objectives. Possesses an in-depth knowledge of Medicare / Medicaid regulations, nursing processes and rehabilitation concepts. Knowledgeable of HIPAA and JCAHO laws / regulations. Strong technical acumen: proficiency in Reliable Health Systems, Visual, Sigma Care, PCC, Way Star and SEEK, Word, Excel .
➢ Recipient of multiple merit-based promotions due to strong leadership and organizational skills.
➢ Conducted in-depth analysis of short-term and long-range patient pay, as well as third party reimbursement issues; leveraged information to significantly increase revenue (Linden).
➢ Created successful electronic census reporting program to maintain quality control throughout daily reporting (Linden).
➢ Leveraged strong organizational skills to manage admissions process for 20-30 patients monthly; identified individual needs and made placements appropriately (Linden).
➢ Provided critical administrative support to Administrator of a 200-bed residential healthcare facility (American Geri Care).
➢ Ensured utmost compliance by implementing crisis management strategies to minimize F-tags with federal/state survey (American Geri Care).
Certificate in Fundamentals of Supervision & Management.
Certificate in The Keys to Effective Communication.
Insurance Sales License – New York
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