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Clerk/ Finsher/Warehouse Loader Resume Example

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CLERK/ FINSHER/WAREHOUSE LOADER
Summary

Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service, accuracy and efficiency and capable of working with little oversight.

Professional and well-grounded office team member with superior clerical skills expertise. Successful at satisfying customer needs while meeting and exceeding business objectives. Smoothly handles all types of administrative tasks, including coordinating mail, records and travel arrangements.

Skills
  • Billing and invoicing
  • Customer satisfaction
  • Spreadsheet development
  • Schedule and calendar management
  • Quality control
  • Verbal and writing communication
  • Team assistance
  • Database management
  • Public policy
  • Dispute resolution
  • File management
  • Office management
  • Legal documents
Experience
Clerk/ Finsher/Warehouse Loader
City, StateCompany Name/Oct 2019 to Dec 2019
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Filed documents according to alphanumeric system to promote ease of use and optimal team productivity.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Produced professional and error-free letters, presentations and spreadsheets.
  • Assisted team members with special projects by coordinating records and resources to meet expected requirements.
  • Created, updated and maintained detailed documents and spreadsheets by creating professional charts, pivots and filters.
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Observed all deadlines to ensure timely completion of tasks.
  • Promoted efficient and open communication by preparing collateral for team and client meetings, taking notes and distributing information to relevant stakeholders.
  • Organized computer-based information to minimize errors.
  • Implemented practical file system, which promoted smooth data gathering and presentation creation.
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Followed all confidentiality rules to preserve data quality and reduce chance for information compromise.
  • Trained office professionals on administrative procedures to keep file handling consistent and accurate.
Warehouse Associate
City, StateCompany Name/May 2019 to Oct 2019
  • Identified defective, lost or missing merchandise and promptly reported issues to supervisor.
  • Inventoried items with daily cycle counts and monthly audits, investigating discrepancies to keep data accurate.
  • Maintained accurate and current order and shipment forms, inventory documentation and customer records.
  • Unloaded freight using pallet jacks to transport heavy items to locations in warehouse.
  • Counted and stocked merchandise as specified by inventory control log.
  • Organized and positioned product cases in produce warehouse and walk-in cooler.
  • Staged products between receiving, storage and shipping areas to accurately transfer items.
  • Scanned container labels to verify contents and determine target destination using RF scanners.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Contributed ideas on ways to improve or optimize warehousing procedures.
  • Affixed accurate labels to customer packages to prevent unnecessary delays.
  • Loaded perishable and non-perishable items into trucks according to planned delivery schedules.
  • Inspected and moved products to designated areas in warehouse.
Customer Service Associate
City, StateCompany Name/Oct 2018 to May 2019
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Prepared, completed and processed customer account forms and database changes.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Reviewed account and service histories to identify trends and issues.
  • Contributed to business growth by confirming customer satisfaction with service and quality.
  • Achieved high customer satisfaction scores by de-escalating complaints quickly.
  • Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Partnered with program management and store leads to make recommendations, process improvements and corrective action plans.
  • Diminished work-flow downtime and troubleshot customer sales, support and software issues.
Retail Sales Associate
City, StateCompany Name/Apr 2018 to Aug 2018
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Provided every customer with professional and polite support for sales and service needs.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Education and Training
Bachelor of Arts: Criminal JusticeUniversity of MemphisExpected in May 2022City, State
High School DiplomaWooddale High SchoolMay 2018City, State
Activities and Honors
  • Member, Alumni Association
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Resume Overview

School Attended

  • University of Memphis
  • Wooddale High School

Job Titles Held:

  • Clerk/ Finsher/Warehouse Loader
  • Warehouse Associate
  • Customer Service Associate
  • Retail Sales Associate

Degrees

  • Bachelor of Arts : Criminal Justice
    High School Diploma

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