Clerical Specialist May 1999 to June 2008Raytheon － Tucson, AZ
Worked 9 years as a Clerical Specialist with Raytheon Support services for all property analysts (25+ and Off sites) Filing services of hard copies and digital storage Mass quantity data entry Data Imaging and storage On the job training for other employees Support for government audits of all property equipment and tools Able to use office equipment (fax,copier,telephone,scanner) Worked 1 year as a Retail Service Representative Support services for all a team during business hours on the floor Stocked and zoned an area when needed for all departments Provided customer service for all customers as needed Provided service at the cash out service for customers Part of a holiday crew that worked vigorous hours and times to support team Established and maintained an effective communications with all team members both locally and nationwide.
Identified and drove solutions for any problems with paperwork for equipment and tooling going into the property systems.
Vested strong working relations with coworkers to ensure a functional process.
Ensured the analysts received quality service in order to carry out day to day routines and deadlines.
Customer Service Rep January 2005 to January 2006Mervyn's Department Store － Tucson, AZ
Extensive knowledge of principles and practices of the retail industry.
Strong sense of ethics and morals whilr providing customer service.
Strong desire to take extra responsibilities and be accountable.
Skilled at organizing and having a great sense of detail to the environment.
Waitress August 1995 to May 1999Famous Sam's － Tucson, AZ
Check patron's identification in order to ensure that they met age requirement for consumption of alcoholic beverages.
Check with customers to ensure they are being provided good service and that orders were correct.
Inform customers of daily specials.
Serve food and beverages in a timely manner.
Cleaned up tables and dishes.
Stocked service areas with supplies and cleaned areas for following patrons and staff.
Bachelor of Science : Business Administration, 2010University of Phoenix － Tucson, AZ, United StatesBusiness Administration
Highly qualified, detail oriented and hardworking employee with more than 9 years of experience in a business atmosphere. Proficient in writing, time management and customer relations. Ability to quickly understand new technologies and gain new skill sets. A rapid learner who brings excitement and enthusiasm to my work and my team. Qualifications Self motivated Organized Able to perform transactions in business systems Managing multiple priorities Superb communication skills PowerPoint and Microsoft office