|Skills||Experience||Total Years||Last Used|
|Rational Team Concert||2|
|Rational Qulaity Manager||2|
Prepared and presented technical proposals for clients.
Led design presentations to product management team of [Number].
Developed IT strategic vision and drove key departmental objectives.
Developed application framework that served as the cornerstone for a highly successful thin-client web applications strategy.
Completed proof-of-concept thin-client web framework for enterprise intelligence applications with web developer under extreme deadline.
Developed web-site mock-ups for clients to ensure quality control and client satisfaction before project development phase.
Investigated department processes and facilitated company becoming ISO9000-qualified.
Served as operating system expert, providing technical support for entire organization.
Developed and managed project plans while providing status updates to management.
Designed, documented and executed maintenance procedures, including system upgrades, patch management and system backups.
Developed and maintained accurate network documentation and Visio diagrams to provide management with proper understanding of organizational needs.
Prepared technical architecture proposals for enhancements and integration of existing third party software systems.
Troubleshoot and resolved ClearCase application issues escalated from customer support and other project teams with a 100% success rate Served as sole ClearCase / multisite administrator running on various operating systems and various locations Executed and monitored the application with customized perl and bash scripts Served as application expert, providing technical support for entire organization Designed, documented and executed maintenance procedures, including system upgrades, patch management and system backups Developed and maintained accurate technical documentation and Visio diagrams to provide management with proper understanding of application and its distributed architecture Provided senior technical support to both project teams and in-house staff on application usage.
bash, ClearCase, Configuration Management, client, customer support, Version Control, Databases, Doors, HP, HTTP, IBM, LDAP, Linux, Meetings, Excel, MS-Office, Win, Windows, Operating Systems, Oracle, perl, process development, project plans, Quality, scripting, Shell, scripts, Solaris, Visual Source Safe, SQL Server, technical support, technical documentation, Troubleshoot, upgrades, Visio, IBM Websphere, Websphere
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