LiveCareer-Resume

cleaning service resume example with 6+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Licensed Cosmetologist with extensive customer service background successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction. Seeking a position as a lash technican and to further my education.

Skills
  • Hair Straightening and Curling
  • Payment Processing
  • New Technique Development
  • Eyebrow Shaping
  • Appointment Scheduling
  • Tool, Equipment and Surface Sanitizing
  • Hair Cutting and Trimming
  • Customer Consultation
  • Clipper and Trimmer Operation
  • Shampooing and Conditioning
  • Supply Ordering and Maintenance
  • Facial Hair Removal
  • Chemical Application
  • Product Sales
  • POS Terminal Operation
  • Trend Tracking
Work History
01/2018 to Current Cleaning Service Ascension Health | Livonia, MI,
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Emptied trashcans and transported waste to collection areas.
  • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
01/2015 to 04/2017 Cosmetologist Sport Clips | Cartersville, GA,
  • Completed wet styling, thermal styling, permanent waving and hair relaxing services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Designed individualized plans to assist customers in healing damaged or dry hair.
  • Permed, relaxed and bleached hair for customers daily.
  • Educated customers on products to maximize benefits.
  • Organized sales area and work station to showcase products and boost sales.
  • Trimmed, cut and shaped hair and hairpieces based on customer preference.
  • Escorted guests to and from treatment rooms for specialty salon services.
  • Counted and documented opening and closing cash amounts daily.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Distributed business cards outside of salon to generate new business.
  • Determined appropriate hair treatments based on conditions and textures.
  • Processed payments, entering sales in register for prompt customer service.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Resolved guest complaints about service or style.
  • Serviced high-profile clients with intricate coloring and highlighting techniques.
  • Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
  • Researched latest trends in hair and makeup to stay updated on color, style and technique.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Consistently received positive performance reviews from guests.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Maintained client treatment records and designed long-term care programs for return customers.
10/2014 to 01/2015 Tanning Technician Bodyheat Tanning | City, STATE,
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Educated clients on health and safety of tanning facilities and procedures.
  • Assigned clients to appropriate facilities based on desired treatments and health needs.
  • Updated computer system with client schedules, inventories and spa information.
  • Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
  • Maintained clean and stocked front counter area.
  • Scheduled clients based on number of beds and booths with consideration of walk-in averages.
  • Informed and demonstrated how to use tanning equipment to new clients.
  • Exceeded monthly tanning product and membership sale quotas.
  • Developed and maintained courteous and effective working relationships.
03/2014 to 04/2014 Hairstylist's Assistant Lighten Up Salon And Spa | City, STATE,
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Completed basic styles for regular customers by using strong blow-drying and curling abilities.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
  • Studied advanced techniques to develop proficiency and better serve customers.
  • Assisted hairdressers with cutting, coloring and styling hair to maintain salon workflow efficiency.
  • Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Consulted with clients on current trends and offered advice on flattering cuts and styles.
  • Consistently received positive performance reviews from guests.
  • Styled hair, makeup and nails for customers for special events and occasions.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Education
Expected in 06/2006 to to Certificate | Cosmetology Middlesex County Vocational School Piscataway, Piscataway, NJ GPA:
Expected in 06/2004 to to High School Diploma | Metuchen High School, Metuchen, NJ GPA:
Certifications
  • Cosmetology License
  • Certified Dream Catchers Hair Extensions
  • Certified by The Phoenix Barber
  • Certified by The Makeup Chair
Additional Information

References furnished upon request

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Resume Overview

School Attended

  • Middlesex County Vocational School Piscataway
  • Metuchen High School

Job Titles Held:

  • Cleaning Service
  • Cosmetologist
  • Tanning Technician
  • Hairstylist's Assistant

Degrees

  • Certificate
  • High School Diploma

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