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Cleaning Professional Resume Example

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CLEANING PROFESSIONAL
Professional Summary

Knowledgeable about maintaining organized inventories and handling custodial requirements of buildings, including bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and efficient approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Dedicated waitress well-versed in food and beverage operations as well as guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

Skills
  • Crew Management
  • Bloodborne Pathogen training
  • Operational improvement
  • Problem resolution
  • Project organization
  • Parental Communication
  • Emergency Procedures
  • Child and Adolescent Mentoring
  • Camper Support and Assistance
  • Activity Scheduling
  • Policy and Procedure Adherence
  • Teaching
  • Scheduling
  • Teamwork
  • Cleaning
  • Allergy Management
  • Procedural Adherence
  • Outstanding Communication and Interpersonal Skills
  • Group Supervision and Management
  • Conflict Resolution and Mediation
  • Behavioral Issue Response
  • Emotional Support
  • Food assembly
  • Safe food handling
  • Quality control
  • Sterilization experience
  • Safe food storage
  • Supply organization
  • Beverage preparation
  • Menu Memorization
  • Food Preparation and Safety
  • Bill Computation
  • To-Go Order Preparation
  • Guest Seating Arrangements
Work History
Cleaning Professional | 05/2020 to 08/2020
High Pastures Retreat Center - Burnsville, NC
  • Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
  • Emptied trashcans and transported waste to collection areas.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
  • Operated and maintained large cleaning equipment including carpet shampoo machines, industrial washing machines and dishwashers.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Handled equipment, chemicals and materials properly and with caution.
  • Cared for furniture and walls throughout home by spot-cleaning stains, addressing dings, and vacuuming common living spaces and bedrooms.
  • Categorized laundry received by clients based upon type and standard of fabric.
Camp Counselor | 06/2019 to 08/2020
Tracys Camp - Pinewood , SC
  • Instructed participants on activities' goals, procedures and safety considerations to promote beneficial outcomes for all campers.
  • Kept accurate records on participants' activity attendance, disciplinary actions and medication usage to improve camper documentation.
  • Maintained facility, equipment and vehicles to promote safe and secure environment for campers and staff.
  • Implemented recreational activities such as archery and paintball to promote campers' physical health and encourage teamwork skills development.
  • Taught campers outdoor-focused skills such as plant identification and rope tying to increase campers' self-reliance and confidence.
  • Implemented camp activities fostering physical, social andemotional growth.
  • Planned various indoor activities, including painting, drama productions and ceramics in preparation for rainy days or stormy weather.
  • Helped at-risk youths in low-income areas by guiding, mentoring and counseling, as well as encouraging each to achieve personal and spiritual goals.
  • Walked alongside troubled or homesick campers during day hikes and expeditions.
  • Washed dishes, mowed lawns and cleaned toilets in rotation with other volunteers.
  • Supervised group of 30 children in log cabin for one-week sleepaway camp.
  • Participated in one hour meetings to coordinate with other staff on campers' progress, issues and goal achievement twice a day.
  • Checked children prior to entering boats, canoes or kayaks to check life jacket usage and maintain overall safety standards.
  • Organized and guided group activities by leading, coaching and participating with campers.
Receptionist | 04/2019 to 05/2020
H And R Block - Manning, SC
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Provided clerical support to five company employees by copying, faxing and filing documents.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Received and routed business correspondence to correct departments and staff members.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Waitress | 10/2019 to 12/2019
Chat N Chew - Turbeville, SC
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Bussed and reset twelve tables per shift, working efficiently to keep dining room and work areas clean.
  • Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Education
East Clarendon - Turbeville, SC | High School Diploma06/2019
Central Carolina Technical College - Sumter, SC | Associate of ArtsHuman Services, Expected in 12/2022
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Resume Overview

Companies Worked For:

  • High Pastures Retreat Center
  • Tracys Camp
  • H And R Block
  • Chat N Chew

School Attended

  • East Clarendon
  • Central Carolina Technical College

Job Titles Held:

  • Cleaning Professional
  • Camp Counselor
  • Receptionist
  • Waitress

Degrees

  • East Clarendon - Turbeville, SC | High School Diploma
    Central Carolina Technical College - Sumter , SC | Associate of Arts

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