Providing a results-oriented driven background, that includes extensive customer service interaction, strong research and investigative experience that includes exceptional leadership and communication skills.
My goal is to continue being passionate about dedication, quality and advancement of knowledge in order to perform impeccable customer service satisfaction, along with improving my record of consistently exceeding company goals.
With over 10 years of dedicated experience, I have developed a strong command of exceptional experience in conflict resolution and negotiation combined with excellent reporting and research skills. In additions , I have thorough hands on training and experience of handling and processing insurance claims with a deep knowledge of auto and bodily injury claims. Solid abilities in developing objectives and strategies to settle auto claims. Excellent skills compiling, coding, categorizing, and auditing information to process claims.
Dexterous, Multi-talented consistently rewarded for success in sales that included, increase in profits, planning and operational improvements. Excellent reputation for resolving problems, improving customer satisfaction, and advancing company goals in order improve yearly operational productivity. Consistently saved costs while increasing profits. Trained in local, state and federal fraud statutes with high level of integrity.
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