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Claims Adjuster Resume Example

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CLAIMS ADJUSTER
Professional Summary
Motivated Claims Adjuster  specializing in personal, property and casualty loss and damages. Negotiates peaceful resolutions of all claims with an emphasis on fairness and thoroughness. Trustworthy and dependable.
Skills
  • Texas] Claims Adjuster License
  • Personal, casualty and property loss
  • Insurance policy coverage knowledge
  • Hail and wind damage
  • Automobile claims specialist
  • Highly motivated
  • Organized


  • MS Office


  • Valuation knowledge
  • Skilled multi-tasker
  • Advanced oral and written communication skills



Work History
Claims Adjuster, 09/2014 to 09/2015
Worley Catastrophe Services State Farm Insurance Company – Dallas, TX
  • Investigate and evaluate auto catastrophe claims to determine total loss.
  • Review estimates and issue payments to policyholders and repair facilities.
  • Assist policyholders, agents, and repair facilities with claim process.
  • Investigate facts of the claim.
  • Prepared total loss evaluation and settlement packets.
Claims Adjuster , 05/2014 to 08/2014
E.A. Renfroe Catastrophe Services State Farm Insurance Company CCSD-CTLU – Irving, TX
  • Investigate and evaluate auto catastrophe claims to determine total loss.
  • Review estimates and issue payments to policyholders and repair facilities.
  • Assist policyholders, agents, and repair facilities with claim process.
  • Investigate facts of the claim.
  • Prepared total loss evaluation and settlement packets.
Independent Adjuster, 10/2013 to 05/2014
Pilot Catastrophe Services State Farm Insurance Company – Winterhaven, FL
  • Investigate the facts of loss to determine liability.
  • Analyze auto estimate and issue payments accordingly.
  • Evaluate and settle claims within authority limits.
  • Contacting statefarm agents, attorneys, witnesses, and vendors to settle automobile claims.
Independent Adjuster, 11/2012 to 08/2013
Pilot Catastrophe Services State Farm Insurance Company CCSD-CTLU – Irving, Tx
  • Investigate and evaluate auto catastrophe claims to determine total loss.
  • Review estimates and issue payments to policyholders and repair facilities.
  • Assist policyholders, agents, and repair facilities with claim process.
  • Investigate facts of the claim.
  • Prepared total loss evaluation and settlement packets.
Claims Adjuster , 07/2011 to 10/2011
Pilot Catastrophe Services Allstate Insurance Company – AL
  • Investigated homeowner property/auto losses and assessed damage for claim and payment processing.
  • Responsible for interviewing catastrophe victims in order to evaluate the cause and help to negotiate a settlement .
  • Analyzed reports and entered claims into the nextgen system.
  • Utilized quality customer service skills to assist insured with claims, negotiate fair and equitable settlements and maintain productive work environment.
Team Lead /Trainer , 11/2015 to 09/2016
Pilot Catastrophe Services – State Farm Insurance Company
  • Trained  15-20 new claims adjuster on how to work auto claims.
  • Trained other claims adjusters on proper handling and evaluation of auto  claims.
  • Trained to evaluate insurance policies and analyzed damages to determine coverage.
  • Trained claim adjusters on how to work ecs system, answered questions, 1st and 3rd party liability auto claims.
  • Reviewed new files to determine accurate handling
Education
Nursing : Conway Arkansas, 1993
University of Arkansas - Conway Arkansas
Certifications

State Farm Certification,  8-15-2012 

Allstate Certificate Collision and Hail Losses 2-12-2013

Allstate Certificate Vehicle Estimate and Evaluations 2-17-2013

Licenses, Tx,Al,Ok,Ark, Az, La,Ga,Ms,In,Mn,Fl,Ky,Wv,Wy,Wa

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Resume Overview

Companies Worked For:

  • Worley Catastrophe Services State Farm Insurance Company
  • E.A. Renfroe Catastrophe Services State Farm Insurance Company CCSD-CTLU
  • Pilot Catastrophe Services State Farm Insurance Company
  • Pilot Catastrophe Services State Farm Insurance Company CCSD-CTLU
  • Pilot Catastrophe Services Allstate Insurance Company
  • Pilot Catastrophe Services

School Attended

  • University of Arkansas

Job Titles Held:

  • Claims Adjuster
  • Claims Adjuster
  • Independent Adjuster
  • Team Lead /Trainer

Degrees

  • Nursing : Conway Arkansas , 1993

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