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Claims Adjuster 2 Resume Example

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CLAIMS ADJUSTER 2
Summary
Dependable, hard-working Claims Adjuster with over 2 years of experience in the DriveTime Fleet and Silverrock claims departments. 
Skills
  • Experienced automotive technician
  • Experienced Claims adjuster for DriveTime & Silverrock
  • Knowledge of claims programs
  • Experienced with ASR and SCS platforms 
  • Strong organizational skills
  • Troubleshooting
  • Team player
  • Establishing goals and setting  priorities
  • ​Good mechanical aptitude
  • Attention to detail
  • Fast learner.
Experience
September 2016
to
Current
SilverRock IncMesa, AZClaims Adjuster 2
Help in developing the silverrock claims processes
Tested and debugged SCS/F&I before launch of product
Trained and mentored new claims adjuster
Leader on duty
Evaluated and created reports on specific claims 
Working directly with customer service and customer relations teams
Process and complete pre and post sale claims
Speaking with customer to resolve concerns 

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January 2016
to
September 2016
DriveTime Fleet ServicesMesa , AZClaims Adjuster
Investigated claims with a focus on thoroughness, quality and cost control.
Identified and collected evidence and determined its value to a specific claim.
Mentored new members of the claim staff.
Served as subject matter expert in Honda and Acura vehicles.
Followed up with open and pending claims
Obtained all necessary information to complete proper evaluation of claims. 
January 2015
to
January 2016
DriveTime Service CenterPhoenix , AZTechnician
Help with Service center start up, training and development 
Developed system processes for the service center
Completed all repairs and maintenance work to company standards on both pre sale and post sale Drivetime vehicles
January 2012
to
January 2015
Honda of Superstition SpringsMesa, AZTechnician
Troubleshooted electrical and mechanical defects for customer vehicles
Performed repairs and maintenance on vehicles 
Accurately read blueprints and repair manuals to identify mechanical problems and fix them.
Managed work with little supervision.

January 2008
to
January 2012
Firestone Complete Auto CareGilbert, AZTechnicianCompleted all repairs and maintenance work to company standards.
Education and Training
2006
Sun Valley High SchoolMesa, AZ, USAHigh School Diploma
2008
Universal Technical Institute Avondale, AZ, USA Associate of Science: Automotive & Diesel Technology
Activities and Honors
ASE Certified Technician
Honda Certified Technician

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Resume Overview

Companies Worked For:

  • SilverRock Inc
  • DriveTime Fleet Services
  • DriveTime Service Center
  • Honda of Superstition Springs
  • Firestone Complete Auto Care

School Attended

  • Sun Valley High School
  • Universal Technical Institute

Job Titles Held:

  • Claims Adjuster 2
  • Claims Adjuster
  • Technician

Degrees

  • High School Diploma
    Associate of Science : Automotive & Diesel Technology

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