Civil Process Specialist Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Recent graduate well-educated on state, federal laws and court procedures. Expertise in research and statistical analysis. Excellent work ethic and strength in boosting company morale.

Social Security: 089-68-1305
Country of Citizenship: USA 

Veteran Preference: N/A
Federal Civilian Status: N/A 
  • Ability to secure Top Secret Security Clearance.
  • Criminal law knowledge
  • Forensic science/ Chemistry
  • Exceptional communicator
  • Highly analytical
  • Report analysis/writing
  • Strong decision maker
  • Fraud Investigative experience
  • Critical thinker
  • Statistical data 
  • Data collection
  • Interpersonal skills
  • Database management
  • 50 WPM typing speed
  • Articulate and well-spoken
  • Accurate and detailed
  • Exceptional research skills
  • Advanced Excel spreadsheet functions
  • Maintains confidentiality
  • Social media knowledge (Facebook, Twitter, etc.) 
Work History
Civil Process Specialist, 06/2012 to 04/2013
Broward Sheriff's OfficeCity, STATE,
Hours/week= 29/ Part-Time Salary= $13.49/hr 
Supervisors:  Cliff Denig XXX-321-4426, Sal Borgese XXX-321-4426 
  • I was responsible for solely creating an organized filing system for 250 plus Special Process Server (SPS) files as well as update these files and manually enter demographic and other pertinent information in a computerized system within one week. 
  • I served as the primary contact for inquiries with regard to the SPS files. 
  • I also worked independently on a project of skip tracing returned service sheets submitted via mail to recipients (Plaintiffs) by analyzing, researching and compiling forwarding information to resubmit paperwork. I researched over 300 service sheets returned from the years of 2009 to 2013 with the use of DAVID, USPS and other web based portals.                                              
Job Duties
  • Generated and tabulated figures for monthly Statistical Reports by extracting data from Agency's data base or use of paper reports, as well as prepared and formatted new reports of Agency information. 
  • Received, processed, prepared and recorded primarily non-enforceable legal documents for service of process. Types of documents are as follows: Subpoenas, Tax Deeds, Summons/Complaints/Petitions, Citations, Eviction Writs, Mental Health Summons/Orders, Child Support, etc. 
  • Assisted in the preparation and distribution of enforceable legal documents for service of process. 
  • Researched, compiled, and prepared files and documents within the Civil Division. 
  • Entered and accessed information in the Civil Process database, including entering data to generate a service sheet to return information after the service sheets have been completed by the deputies. 
  • Performed other various administrative tasks. 
Post Attendance Auditor/ Investigator, 02/2011 to 03/2012
Family Central IncCity, STATE,
Hours/week= 40 Salary= $10.00/hr 
Supervisor: Sandra Paul XXX-720-1000 
  • Independently conducted on site audits and investigations for the purposes of the School Readiness and Voluntary Prekindergarten Program (VPK). Audited roughly about 50 plus Providers each month.  
  • Created and implemented a report writing process after conducting audits/investigations to management in which I was also praised by management on the veracity and informative reports written.                    
Job Duties
  • Conducted onsite and offsite Investigations/Audits to Home Day Care and Schools on recurring basis and/or if possible situations of fraud have been detected.  
  • Assessed the Provider’s facility ensuring compliance and conveyed notice of any incidence of child abuse for relevant legal actions. Reported any indications of abuse, neglect and abandonment to Florida Abuse Hotline and Managers.  
  • Audited Provider Reimbursement Reports to ensure accurate payments for provider of educational services on a monthly basis.  
  • Audited Provider Attendance Records for Child Care Providers and Schools in the VPK and School Readiness programs to ensure proper protocol has been met with the laws, regulations and administrative procedures set forth by the Early Learning Coalition standards.  
  • Ensured that any audit findings and recommendations made during the course of the audit are promptly communicated to management.  
  • Prepared and submitted investigative reports covering all phases of the investigation/audit.
  • Drafted Outcome Reports and provided Technical Assistance to Providers for discrepancies found in audit.
  • Developed and managed case management files and computer databases, to present accurate recording and availability of file information. 
  • Performed follow-up work as necessary subsequent to audits completed. 
  • Recommended corrective action to improve operations and efficiency. 
  • Provided Liaison help to Providers and Clients and other assistance needed
Researcher/Case Processor , 07/2010 to 02/2011
Title-Write Solutions, Inc.City, STATE,
Hours/Week= 40 Salary= Paid per File
Supervisor: Gabriel Desouza XXX-571-7900
  • Received Employee of the Month award three months after working with Company. 
  • I was known as the "Speed Processor" by Manager for independently Researching and Processing 30 plus files a day in a timely and accurate manner.  
  • Given several projects regarding major Real Estate clientele to work on within deadlines of a few days by Manager in which I executed them within deadlines efficiently.  
Job Duties
  • Researched public records using a variety of tools, which also involves property taxes, municipal searches, and flood zones and examines titles to determine legal condition of property title in all counties of Florida. 
  • Examined copies of records, such as mortgages, liens, judgments, easements, vital statistics, and plat and map books to determine ownership and legal restrictions and to verify legal description of property. 
  • Copied or summarized (abstracted) recorded documents, such as mortgages, trust deeds, and contracts affecting condition of title to property. 
  • Analyzed restrictions and prepares report outlining restrictions and actions required to clear title. Extracted and compiles data into documents and reports. 
  • Prepared and issued policy that guaranteed legality of Title.  
  • Proofread documents submitted by Searchers for grammatical, mathematical, typographical and compositional errors adhering to formatting standards and guidelines. 
  • Performed duties such as maintaining simple to complex files, searching and investigating information contained in files, processing departmental documents requiring more specific knowledge of functional operations and entering report results into tracking system.  
  •  Updated/maintained database with reviewed and corrected data.
Manager/ Bookkeeper , 2007 to 2009
Woodfloor Pros Inc.City, STATE,
Owned Business
  • Recruited and Hired Staff
  • Managed account payable and receivables
  • Managed payroll and invoices for clients Recorded company financial transactions using Quick-books software 
  • Audited records of payments made with customers as well as other financials 
  • Prepared correspondences, phones, filing, data-entry. 
  • Conducted follow-ups on Customer satisfaction for jobs performed 
  • Managed calendar and appointments Conducted research for events and items needed. 
  • Inventory and ordering of supplies and office equipment 
  •  Ran personal tasks such as bank deposits and with-drawl.
Work Study Administrative Assistant , 02/2005 to 05/2006
Keiser UniversityCity, STATE,
  • Conducted statistical research with students and faculty 
  • Assisted in the planning and coordination of events such as school fundraisers and career workshops 
  • Assisted senior recruiting staff with career fairs and recruiting events.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Prepared statistical reports and correspondences Handled information requests 
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Arranged conference calls, intake on job board, scheduled meetings, data entry, Inventory of Office supplies. 
  • Organized outgoing mail.
  • Directed guests and routed deliveries and courier services.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
Master of Arts: Criminal Justice , Expected in 2013
University of Massachusetts - Lowell, MA
  • [3.64] GPA
  • Relevant Coursework: Criminal Profiling, Forensic Psychology, Criminal Mind and Behavior, Criminological Theory, Criminal Homicide, Descriptive and Inferential Statistics, Victimology, Law and Public Policy, Sex Crimes and Offenders and Research Design.
: Graduate Certificate in Forensic Criminology , Expected in 2011
University of Massachusetts - Lowell, MA
  • [3.85] GPA
Bachelor of Arts: Chemistry, Expected in 2007
Florida Atlantic University - Boca Raton, FL
  • [3.2] GPA
  • Relevant Coursework: General Chemistry, Organic Chemistry, Physical Chemistry, General Biology, Biophysical Chemistry, Inorganic Chemistry.
Associate of Science: Crime Scene Technology , Expected in 2006
Keiser University - Fort Lauderdale, FL
  • [3.85] GPA
  • Relevant Coursework:Crime Scene Technology, Introduction to Forensic Science, Biological Evidence, Crime Scene/Evidence Photography, Crime Scene Safety, Criminal Law, Criminal Investigations, Courtroom Presentations of Scientific Evidence, Latent Fingerprint Examination I/II.
Associate of Science: Computer Information Systems , Expected in 2003
NYC College of Technology - Brooklyn, NY
  • [3.3] GPA
  • [National Dean's List] Academic Achievement Award
  • Relevant Coursework:Computer Programming/Problem Solving, Operating Systems/MVS Control Systems, COBOL Programming I and II, Online Programming (CICS), Database Programming, Introduction to C++ Programming, Systems Analysis and Design.

: , Expected in
Other Coursework: Principles of Accounting I and II, Business Management, Statistics, Anatomy and Physiology - ,

FCIC/NCIC - Florida Department of Law Enforcement, 03/3013 - 03/2015

Additional Information
  • COMMUNITY BASED EMPLOYMENT:2003- Present:Private Tutoring, 2012- Present: Tutoring -ABC Tutors, Inc and Club Z In-home Tutoring, Inc for Students that range from Elementary to High School students. 
  • ASSOCIATIONS/AWARDS: Alpha Phi Sigma- 2012, Phi Theta Kappa - 2005, National Deans List - 2000 to 2003

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Resume Overview

School Attended
  • University of Massachusetts
  • University of Massachusetts
  • Florida Atlantic University
  • Keiser University
  • NYC College of Technology
  • Other Coursework: Principles of Accounting I and II, Business Management, Statistics, Anatomy and Physiology
Job Titles Held:
  • Civil Process Specialist
  • Post Attendance Auditor/ Investigator
  • Researcher/Case Processor
  • Manager/ Bookkeeper
  • Work Study Administrative Assistant
  • Master of Arts
  • Bachelor of Arts
  • Associate of Science
  • Associate of Science