Determined and enthusiastic Sales Associate with over 7 years customer service experience. Focused on a career in Retail Management, my goal is to
apply the skills I've acquired through my past work experiences in the retail and the restaurant industries to
provide others with excellent and thoughtful service. Highly professional with extensive training in merchandising, sales and customer service techniques.
POS systems knowledge
Motivated team player
Active listening skills
Proficient in cash management
07/2016 to 09/2016
City Park WorkerNYC Parks – Brooklyn, NY
Salary 12$ hourly.
Supervised the cleaning, maintenance and care of building and grounds.
Removed waste paper and other trash from the premises to designated area.
Used chemicals and other cleaning equipment in a proper, safe and responsible manner.
Operated power equipment tools such as backpack vacuums for up to 3 hours per shift.
08/2014 to 08/2015
Bartender/ServerMos Bar & Lounge – Brooklyn, NY
Salary 8$ hourly plus tips.
Greeted guests in a timely and professional manner.
Waited on multiple customers at the bar and throughout the bar area.
Maintained full knowledge of beverage lists and promotions.
Enthusiastically and appealingly described food and drink specials to guests.
Carefully followed safety and sanitation policies handling food and beverages.
Processed orders on a computerized Point of Sale system.
Upheld strict cash handling procedures.
Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.
Set up bar for operation, obtained cash bank and stocked the service bar.
03/2014 to 08/2014
Sellling Specialist/ Cashier/ StockUnder Armour – New york, NY
Salary 13$ hourly.
Operated a cash register for cash, check and credit card transactions with 100% accuracy.
Stocked and replenished merchandise according to store merchandising layouts.
Priced merchandise, and took inventory of supplies.
Cleaned and organized the store, including the checkout desk and displays.
Alerted customers to upcoming sales events and promotions.
Identified potential shoplifters and alerted management.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Educated customers about the brand to incite excitement about the company's mission and values.
Welcomed customers into the store and helped them locate items.
Actively pursued personal learning and development opportunities.
Bachelor of Science: CUNY City College of Technology - Brooklyn, NY
Coursework includes Speech Communication, Sociology and Psychology
Bachelor of Science: Health Services and Business ManagementBerkeley College - New York, NY
Health Services and Management business management
High School Diploma: General Studies James Madison High School - Brooklyn, NY General Studies