Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Experienced Management Trainee successful at adapting to changing conditions and efficiently learning new processes. Performance-driven and responsible leader passionate about driving growth and improvements across the board. Brings disciplined approach to in-store operations management.

Skills
  • Proficiency in portable scanners
  • Mail collection
  • Residential customer service
  • Postal regulations knowledge
  • Mail sorting
  • Microsoft Office
  • Customer service
  • Training & Development
  • Procedural improvements
  • Staff development
  • Sales Techniques
  • Workforce Management
  • Schedule management
Education and Training
Bronx Aerospace High School Bronx, NY Expected in 06/2013 High School Diploma : - GPA :
American Beauty School The Bronx, NY Expected in 03/2019 : Cosmetology Education - GPA :
Penn Foster College Scottsdale, AZ Expected in 03/2024 BBA : Police Administration - GPA :
Experience
Fedex Cross Border - City Carrier Assistant
Oak Creek, WI, 08/2020 - Current
  • Delivered and collects mail on foot or by vehicle under varying road and weather conditions.
  • Maintained professional and effective public relations with customers and community members.
  • Provided exemplary services to customers by being pleasant and engaging and offering to assist with mail-related concerns.
  • Used portable electronic scanner to track parcels and record tracking progress.
  • Prepared mail in sequence of delivery for optimal productivity.
  • Adhered to postal regulations and maintained knowledge of commonly used products and procedures.
  • Utilized portable scanners to mark item delivered to residences and businesses, keeping records current and accurate.
  • Collected mail from distribution and prepared in sequence for efficient delivery.
  • Acquired customer signature for registered and insured mail.
  • Gathered mail and packages from mailboxes on foot and by vehicle on designated route.
Town & Country Federal Credit Union - Stylist Educator
Scarborough, ME, 03/2019 - 09/2021
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Collected payment from customers and scheduled next appointments.
  • Greeted each client and asked questions to determine fashion needs.
  • Set up workstation and treatment room with products, equipment and supplies to facilitate services .
  • Maintained updated knowledge of industry products and chemical composition structure and properties.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Pursued continuing education and training to stay up to date with new trends and techniques.
  • Mentored new staff to enhance salon development and increase productivity.
  • Monitored, tracked and recorded client satisfaction to maintain positive ratings.
  • Introduced special hair treatments, scalp massage and styling tools to modernize and streamline services.
  • Employed curling and straightening styling techniques for ethnic hair types.
  • Introduced state-of-the-art techniques to color and treat hair.
Blo Chelsea - Senior Stylist/Assistant Manager
City, STATE, 04/2018 - 01/2019
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Sanitized workstations and salon equipment to reduce risk of infection.
  • Pre-booked future appointments to increase repeat business.
  • Pursued continuing education and training to stay up to date with new trends and techniques.
  • Styled and designed traditional and contemporary hairstyles for men and women daily.
  • Set up workstation and treatment room with products, equipment and supplies to facilitate services .
  • Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
Payomatic Check Cashing - Teller
City, STATE, 12/2014 - 08/2017
  • Maintained confidentiality of bank records and client information.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Adhered to financial services security and audit procedures.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Entered member transaction data into online banking software.
  • Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Performed basic administrative tasks regarding banking products by handling phone calls, inquiries and emails.
  • Kept teller window areas clean, organized and fully stocked.
  • Reconciled cash and checks against computer records at end of shift.
  • Balanced bank's vault of daily cash for withdrawals and deposits.
  • Entered transactions into computer and issued customer receipts.

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Resume Overview

School Attended

  • Bronx Aerospace High School
  • American Beauty School
  • Penn Foster College

Job Titles Held:

  • City Carrier Assistant
  • Stylist Educator
  • Senior Stylist/Assistant Manager
  • Teller

Degrees

  • High School Diploma
  • BBA

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