Circuit Implementation Coordinator Asst Mgr. Project Manager resume example with 14+ years of experience
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Results-driven administrative professional dedicated to overseeing solution implementations. Successful at delivering employee training and optimizing existing procedures. Detail-oriented and decisive with remarkable work ethic. Goal-oriented technology leader and trusted business partner recognized for leveraging information security, applications, networking, operations and risk management to drive business growth. Strategic with consultative approach to identifying requirements and opportunities for organizational transformation. Interprets and communicates complex policies and procedures to others and applies significant tact and diplomacy. Committed to delivering exceptional service, excellence and application of Information Technology Infrastructure Library and proven approaches that meet customer requirements and achieve process efficiencies.
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Chick-Fil-A – Aurora, CO,
- Resolve escalated contractual account concerns
- Confirm and schedule appointments between clients and installers
- Acquire new contractors for direct installs
- Training/Coaching, Interviews
- Maintained schedules and allocated tasks to team members.
- Developed strong interaction and communication skills as result of participating in staff meetings and collaborating with colleagues.
- Attended weekly meetings and discussed goals.
- Ensure a successful implementation through orchestrating activities, facilitating meetings, and integrating technologies.
- Set up appointments with customers and oversaw main department calendar.
- Documented information, created reports and generated tracking files.
- Managed daily functions by leveraging leadership abilities and industry knowledge.
700 FINANCIAL CLUB – City, STATE,
- Fax, email, and file documents.
- Supported client with financial analysis, budget management and operational cost control.
- Worked with co-workers to promote staff compliance with financial industry regulations.
- Answered clients' questions regarding details of financial plans and strategies and explained data in easy-to-understand terms.
- Interviewed clients to determine income, expenses, financial objectives and risk tolerance in order to develop successful financial plans.
DONNELLY COMMUNICATIONS – City, STATE,
- Receive inbound account calls
- Process high value orders
- Provide exceptional customer service
- Managed regulatory compliance examinations, verifying conformity with federal and internal guidelines and legal statutes.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Handled credit and debit card payment processing to complete purchasing experience.
- Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
LEXISNEXIS, Dispute & Resolution – City, STATE,
- Investigate credit accounts
- Contact 3rd parties regarding accounts
- Customer service inbound/outbound
- Created and submitted reports regarding background investigations, highlighting special findings.
- Contacted references by phone and in person to validate information.
- Reviewed appropriate records to obtain facts about individuals.
- Ran background checks of individuals to obtain data on character, financial status and personal history.
- Investigated background of claimants and witnesses to uncover past criminal activity.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Communicated updates and requirements between internal team members and clients to keep parties informed of project progress.
Georgia Perimeter College - Atlanta, GA,
- Attempting
Senior Edison High School - Stockton, CA,
- First time Manager Certification
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Resume Overview
School Attended
- Georgia Perimeter College
- Senior Edison High School
Job Titles Held:
- Circuit Implementation Coordinator/Asst Mgr./Project Manager
- Financial Consultant
- Project Lead Consultant
- Federal Background Investigator
Degrees
- Associate of Science
- High School Diploma
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