Motivated Child Support professional with exceptional office organization, personnel management and multi-tasking skills.
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Project Management:
- Planned, developed and implemented operation procedures for the Juvenile Probation Out-Station office in South Bay
** Received an Exemplary Service Award from the Probation Department, November 1999
- Created and developed the business process for the Genetic Testing unit of the Child Support Department after conversion to CSE
People Management:
- Supervised a minimum of 4 subordinates to a maximum of 60 employees, involving 1 to 4 divisions
- Assisted in the selection and recruitment of Juvenile Probation staff
**Received a 'Senior Clerk Appreciation' from subordinates, June 1997
- Oversaw the Genetic Testing Unit and directed activities to initiate actions to establish paternity
- Provided training on DissoMaster and Genetic Testing process
- Initiated office interviews and investigations to establish orders for paternity and child support
- Communicated in writing and verbally with case participants, with various county offices and with other government agencies
- Provided training and staff development to subordinates and new Senior Clerks
- Created and developed the Probation Operations Manual for Case Control and Messengers' Units
- Planned, developed and implemented the unit policies and procedures for the Juvenile Field Services OutStation
- Assisted in the selection and recruitment process, provided performance evaluations and work reviews, as well as staff discipline
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School Attended
- Ateneo de Manila University
Job Titles Held:
- Child Support Officer
- Senior Clerk
Degrees
- Bachelor of Science
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