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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Motivated Child Support professional with exceptional office organization, personnel management and multi-tasking skills.

Highlights
  • Detail Oriented
  • Self-directed
  • Human resources management
  • Organizational Skills
  • Problem Resolution
  • Performance tracking and evaluation
Accomplishments

Project Management:

  • Planned, developed and implemented operation procedures for the Juvenile Probation Out-Station office in South Bay

** Received an Exemplary Service Award from the Probation Department, November 1999

  • Created and developed the business process for the Genetic Testing unit of the Child Support Department after conversion to CSE

People Management:

  • Supervised a minimum of 4 subordinates to a maximum of 60 employees, involving 1 to 4 divisions
  • Assisted in the selection and recruitment of Juvenile Probation staff

**Received a 'Senior Clerk Appreciation' from subordinates, June 1997

Experience
07/2002 to Current Child Support Officer Anoka County, Mn | Anoka, MN,
  • Oversaw the Genetic Testing Unit and directed activities to initiate actions to establish paternity
  • Provided training on DissoMaster and Genetic Testing process
  • Initiated office interviews and investigations to establish orders for paternity and child support
  • Communicated in writing and verbally with case participants, with various county offices and with other government agencies
11/1996 to 11/1999 Senior Clerk Ucla Library | Los Angeles, CA,
  • Provided training and staff development to subordinates and new Senior Clerks
  • Created and developed the Probation Operations Manual for Case Control and Messengers' Units
  • Planned, developed and implemented the unit policies and procedures for the Juvenile Field Services OutStation
  • Assisted in the selection and recruitment process, provided performance evaluations and work reviews, as well as staff discipline
Education
Expected in 1986 Bachelor of Science | Business Management Ateneo de Manila University, Manila, GPA:

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resume Strength

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Resume Overview

School Attended

  • Ateneo de Manila University

Job Titles Held:

  • Child Support Officer
  • Senior Clerk

Degrees

  • Bachelor of Science

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